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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 11,165 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great office family plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to install the office program and I added more people to the family plan at no additional cost.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for entire family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes this is a great tool , my wife loves word for doing her scrapbooking quotes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Its my go too.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Microsoft 365. My entire household uses it, even though my teenagers like google docs more. I find it easy to use and maneuver. It's also more compatible with other products such as QuickBooks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the 365 program! Works GREAT for me!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really loving the new program...........365..... works out so well . I can start on one of my devices and add or finish on another. Great program! Great idea!! Thanks for your help and Geek Squad for getting it functional for me! Bravo to all!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, nice staff. Knowledgeable on the products and if they didn’t know an answer they would find out. Easy to pick up order. 10/10 experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software was very easy to install. I would recommend this software for all your computer needs.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Nice to use across many devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to be able to use this on other computers and devices. It seems like we replace computers too often, so this is a nice to have in those situations. Also it is nice to have up to date software all of the time as opposed to some computers running 10 year old software.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? It's MS Office bundled in a nice, neat, perfectly functioning package that is easily installable on 5 devices, and shares all your work across the devices via Onecloud. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Microsoft 365 for awhile. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    365 Microsoft word

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the price. And if your kids are in school, I need Microsoft word and other things for school, business and finance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 - Familly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With older versions expiring, the family version is the best for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Grateful

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Item was the best because I am a college student and it help me with my schoolwork so I am tremendously grateful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy set up.convenient use and user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value if you have a lot of computers at home. We upgraded to family once we had to do zoom class for my son and he needed his own computer for class and homework

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Microsoft office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded MS Office solution. Cheaper and can use on 5 devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for families with kids!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease at which we can use Microsoft 365 on all our devices as a family! This is so great...especially if you have school-age kids that have to use a computer at home too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Great value for a sharable license with the family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grad school find

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new laptop and got a sweet deal on Microsoft office for the year. I'm a grad student and this was a great help to another year of protecting my school work. Best school buddy for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Install Challenge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had some difficulty installing Microsoft 365 on a couple of the family computers. I am not sure why it is that some installs went very smoothly, and others not. Microsoft 365 is an Excellent Product once it is installed and working.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    365 easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and very easy to use. I have been using 365 for many years and will continue to use this Microsoft software.

    I would recommend this to a friend
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