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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 11,165 reviews
  • Rated 5 out of 5 stars

    Great for college kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this set for my nieces. Who's a junior and sophomore in college and they love it. They love having the access to all the different .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problems so far, what I like is that its constantly updated....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 for Surface Pro 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Office 365 subscription to use on my new Microsoft Surface Pro 3. This is the same suite of programs I use at the office where I work. The installation was simple and straight forward. There were no issues with the installation which went quickly. I will be upgrading my home Desktop PC with this suite in the near future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 Family subscription allows us to install the product on each of our devices in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OneDrive Great Deal with Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for software for many users and OneDrive storage works well on the HP and iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good value for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed by the ease of setup, value for the money, and auto updating of the software. The ability to install on multiple devices and use the cloud to access your documents from anywhere is well worth the cost by itself. The Best Buy staff was extremely helpful and had the answers to all my questions during the purchase process.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Looks like normal office products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I had Office 2013 on my old laptop I needed to update my wife's system and have full capability on my iPad. So far I have installed on my new SurfacePro3 and it works well there. One small glitch installing when activating it but got it working and no problems since. Will add to this after installing on my wife's system and iPad

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    exactly what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my office, it worked great with easy installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IT"S THE BEST!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It great having everything in one place. Makes my life easier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service and products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad and the Best Buy Team Tech and sales folks in store - The service was white glove! The team helped identify the challenge and offered ideal products to correct the challenges presented.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for five computers so not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excel is the best software ever written in my opinion hence the 5 stars. Otherwise, it works, what else is there to say

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    What You Expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what you expect with Office 365. I’m able to use it on my desktop, laptop and iPad. Only disappointment is that I haven’t figured out how I can get my contacts and calendar shared between devices. I’m sure there is a way, but not easy to determine through Office Support. I’ll do more research when I get the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dragged my feet on going to 365 but now that I have it I am very pleased with its speed and features

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Family Share!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to allow my older kids to use this package to learn the professional suites they will be using soon.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Microsoft 365 for my household up to 6 people. I have not used it yet, but another house member have created documents and found it very easy to install and use. The only thing I dislike is that it have to be renewed each year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent up to date programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to navigate. Kept up to date. great new features

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install all programs performed well with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to install e share

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this combo family for Microsoft 365, easy to install e share with your family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid as usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Microsoft Office, what more needs to be said. It is the computing standard for office type software. The installation was very smooth and the issuing of additional license was very easy. Once a license has been issued you can see when the software was installed and by whom, making managing those license much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, the display and features are on point. The cloud storage capacity. Is beyond enough space.

    I would recommend this to a friend
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