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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11215 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 11,215 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft-365 Family (up to 6people) 12 month sub.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Family 365 (up to 6 people) 12-month subscription is wonderful for us to have & Best Buy is always there for you. Absolutely Great!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very useful programs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years I've used Microsoft Office program specially Wprd, PowerPoint and Excel and they have been an powerful tool for all my necessities in my daily life plus the convenience of being able to share with my family members .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 Thumbs Up to Digital Download

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first time I had to use the digital download. I was hesitant because I usually have a difficult doing the install with the physical purchase. The digital download was the easiest install I had ever done.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Software

    Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a better deal than the 10 dollar a month subscription to office 365. It has the same great features and allows us to have 6 users. Same great Office suite

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Easy to use. Good value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install on 2 laptops and IPhone. Good Value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to load on my computer and worked good

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Family Share!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to allow my older kids to use this package to learn the professional suites they will be using soon.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been lugging USB files back and forth for years. Now with Office 365 I just open a file on my PC at work or my Mac at home and it's all there as I left it. Don't worry if I'm on the latest version. Great. Not a power user so that's why I can't give details like some users can...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy set up.convenient use and user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dragged my feet on going to 365 but now that I have it I am very pleased with its speed and features

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Everything you need for work, business and school!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can use it everywhere even on my S22 Ultra! And have friends and family using the 6 accounts it comes with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OneDrive Great Deal with Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for software for many users and OneDrive storage works well on the HP and iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for multiple device needs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have multiple devices that need Office applications then this is what you need. It's pretty easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Microsoft 365 for awhile. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Always Necessary

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I don’t like that you can’t purchase a disc and install these on your computer anymore I do find it easier to download it automatically from the website. It’s also great because it can be installed on multiple devices. I even installed it on my iPhone and iPad, in addition to my computer. So that kind of makes up for it. I’m not a major fan of having to pay a yearly subscription after purchase but what can you do? Nevertheless it’s the same great product it’s always been and worthwhile having on all of your devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, the display and features are on point. The cloud storage capacity. Is beyond enough space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Variety Program

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new computer and needed programs to do some documents and grafts. I used this program to produce letters and reply to business transactions. A must have with a new computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for anyone who has a computer wants to do any type of writing, or anything to do with documents or your business very easy to learn

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price for family to use. Even ifbit has ro be re bought every year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great programs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These programs are so easy to use, and have helped me immensely with setting up my online classes!

    I would recommend this to a friend