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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11215 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 11,215 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Evolutionary change

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated but familiar. I still find Office more versatile than the Apple Pages and Numbers product for my work. The exception is PowerPoint which still is nowhere as intuitive or polished as Apple Keynote. The layout is a bit more Microsoft than Apple now, but the functionality of the programs outweighs this negative.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365 - be sure to follow-up with your order!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office has long been the standard for office productivity. My subscription took too many steps to activate. I ordered, had to wait for a special email that never came. I called Best Buy and was given a code. The wrong code. A week later, I received a text message reminding me to install my software. That was actually funny since I had been trying to get the code for over a week. The new code was similar to the initial one, but a few characters were different. It's all sorted out now and I'm back in business.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Trust Best Buy Tech Experts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative listened to what I wanted in office and pointed me to the best product for me. Now that I have used the product... it IS exactly what I was looking for. I almost bought the wrong product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Microsoft Office 365 at Best Buy after seeing it at the Microsoft Store so that I could get Reward Zone Points. One Drive that is feature of Ofice 365 is great to start something on the computer and then edit on your tablet and then go back to it on your computer with ease. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    365 Golden.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal. I Love the price and the number of office products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works great so far. My wife needed it more than I did but it seems that I use it more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    up to date expanding new features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OFFICE 365 is my preferred choice it is always updated and fully functional office addition. New and expanded functions help keep everything current and accessible.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes life very easy. I love being able to edit my documents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are many who think that it's better to just buy Office 2013, but if you have a family, the benefit of having 1TB cloud storage for each user for a year along with 60 minutes Skype calling each month is worth it. If you're going to utilize all the features of Office 365, it's a no-brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREATEST PRODUCT OF ALL TIME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST MONEY I EVER SPENT!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a great product for both professional and personal use. The representative was very helpful and knowledgeable about the product. The price was also reasonable in comparison to other stores.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    365 very high quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program itself is very good having had it before. It says that it is for 12 months but purchase period indicated that it was 15 months. I just installed yesterday june 16, 2022.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish It was cheaper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like the office suite. I wish it were cheaper especially with google docs is free and is getting more and more on par with office products. I hope Microsoft will eventually go back to let you do a one time purchase with yearly updates that are free. I remember the days you could purchase the whole suite and have it for years rather than paying a yearly fee. If they plan to keep the fee than make it half the cost to use.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    finally get my computer back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this on my computer for awhile. My wife is always taking my computer to use it and so is my son for his school work. I finally broke down and bought to install on their computers. I now have my own computer back! They love having it on their own computer and don't have to use mine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, amazing experience in the store. Will recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office!!!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!!!……… At least, now I do. I’m slowly getting used to it being online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have no title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already purchaed this online. Still getting used to it and trying to figure out how to put it on my other divices.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best way to enjoy your computers, phones and tablets can be shared with your family or with your colleagues in the office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    heavily discounted with computer purchase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Including 1TB and Co Pilot (ChatGPT) for the purchaser in the price more than covers the price.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT....IT WORKS GREAT WITH ALL MY COMPUTERS THAT WE HAVE IN OUR HOME.

    I would recommend this to a friend