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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 11,165 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Just what i need to run the business i am in charge of.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente i recomendet i used every day easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this suite. Easy set up too!!! We can track and block sites that aren’t appropriate for our kids too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been lugging USB files back and forth for years. Now with Office 365 I just open a file on my PC at work or my Mac at home and it's all there as I left it. Don't worry if I'm on the latest version. Great. Not a power user so that's why I can't give details like some users can...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to load on my computer and worked good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Easy to use. Good value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install on 2 laptops and IPhone. Good Value.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Microsoft 365 -Breakthrough Product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a breakthrough service. You get everything you need for the whole house for a fraction of old way of implementing their software. Delighted with the Microsoft 365 purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Microsoft 365 but the price still high!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Microsoft, and since my kids are in school and I work from home, we all need it. I am not crazy about the price, though. I think it is a bit steep for the functionality, but having it is more of a necessity than a privilege. I still renew it every year.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best way to enjoy your computers, phones and tablets can be shared with your family or with your colleagues in the office

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Everything we need for the whole family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it for my family. Three users with varying needs and skills with Microsoft products. Easy to install and set up, especially already having Microsoft accounts. Great organizational suite and I use for college as well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Cheryl,

      Thanks for sharing your experience with Microsoft 365 Family! We're so glad it's meeting everyone in your families various needs.

      Have a wonderful day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Cindym

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft package is an added plus, along with the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product especially if you're a student doing a lot of reports and thesis and using a lot of computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you need in one plan, a must have for any computer.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Feedback

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. It is good for the family and for work online like doing paper works.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Just got to have it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it were cheaper but does what you need it to do when you need a spreadsheet or word document.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Invaluable for my book-writing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife accidentally purchased this when we bought a new computer not knowing I already have a subscription. I went through a bit of a hassle canceling the order but it was done. I renew this each November and it is a must-have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Never stop working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Excel. It's Word. It's what you expect and need if you are doing basic office work on your computer. I've started using OneNote, which I never even realized existed, and it's pretty good, too. I'm a traditionalist and like my files orderly and accessible on my HD, BUT (oh, the irony) my favorite thing about this product is the ENORMOUS space available with their OneDrive cloud storage. It makes files/videos/pics accessible over all my devices with great convenience. It may be good enough for me to embrace modern technology to its fullest, FINALLY. I can work on projects wherever I may happen to be seamlessly. I'm not a huge fan of the subscription model, but ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to purchase and activate! A must have for the small business or home office!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review of Microsoft 365 LisaT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was relatively easy to install. I was fully satisfied with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Great value for multiple machines.

    I would recommend this to a friend
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