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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 11,165 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Buy Staff is the greatest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy made it s very easy to buy what we needed and even help with the activation.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Microsoft family value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft, 365 is a good product, the fact that 5 devices can use it is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best software and cloud storage combo out there. I'll never make enough files to fill it up but I can also use it to store other files such as photos.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    what an improvement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful improvememnt from the office i used to run. It is stable and coordinates wonderfully with my other business software. I dont know how to use all of these crazy programs and functions but my kids do and they are trying to keep pop in the loop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is awesome and the service is top-notch!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good………………………………………………………………………………………………….:::…………/

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Windows, Mac OS, Apple iOS, Android [Digital] Is a great product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I hate that I have to pay an annual subscription fee to use this software, it is easy to install and use. And let's be honest, Office software is a must-have these days. If I have a pay every year to have it, then at least I'm happy to get a quality product in return.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works. It is from Microsoft.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good news is Microsoft allows multiple computers to utilize the same contract. The bad news, 12 months from now (15 months if you purchased Microsoft 365 Family from Best Buy) you get to renew the contract. And 12 months later you get to the renew the contract. And 12 months later you get to the renew the contract. And so forth. Sure, you could buy a 1 time, 1 payment install and never pay a renewal fee but you get to be unhappy if you have more than 1 computer in the family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and fast to sign up for . My system wasn’t saving files but fixed now

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    self employee

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good i really like it is very helpful and you can't beat the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up with links to sign up family or friends. It was a great gift for everyone to get all the tools they needed to continue working from home. Great buy and value.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're totally on board with giving out 365 Family as gifts! We're glad that you're seeing success using it while working from home!

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft office 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the price and the performance. The item help me keep using my computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Office Productivity Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 - it's the standard. I have tried other Office software (e.g., Google), but nothing works as well as Office. I like the ability to share the subscription with family members and each family member can put Office on multiple devices. Having the One Drive back up is great, so I can access my files across multiple computers and makes my work seamless.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for the whole family! It was easy to use and accessible.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Family plan has been very helpful to keep all of our products up-to-date.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Very User Friendly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great to know that I could use this product on both my PC and my Mac Book Pro. This will make the use of files that I have on my PC useable on my IOS devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    What happened to my old Office?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, another way to get more money for users. Still a good product and I like that I can put it on my iPAD, Surface 3, and base station computer. My biggest concern is that they raise the subscription price over time. I do prefer just to license software the old way. But it and use it. When you want to upgrade, you pay for it.... So, not a big fan of the business model but the software makes me more productive. They still need to do a better job integrating photo editing into the core product. They get an F rating for not recognizing this as a core feature that one time or another we all need to do that.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    HP wins!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is for my wife's home office area. It is a superb machine for her needs. She uses Word 11 for basic office type work.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Miscosoft products

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and very needed. Love having this installed on my computer.

    I would recommend this to a friend
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