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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 11,165 reviews
  • Rated 5 out of 5 stars

    Effective Communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most important is that my family member can now use thier PC to communicate with me.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Best bang for your buck!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft365 is the one stop shop for your productivity needs! Now this version is basically the premium n top of all productivity products! Bang for you ur buck is at least this gives license to 5 mobile devices plus 5 pcs/macs you choose your poison!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great purchase to use on my laptop with my family

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Bought for New Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn't know what software we needed when I bought the laptop. This item came up as a recommended item to purchase. It's perfect for our needs! Good price. So far, laptop and software are well received Christmas gifts!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our Microsoft 365. It’s easy to use and saves so much time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Download was Easy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essential to have and download was easy. Would purchase it again.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Family 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Microsoft 365 Family, it lets you send it to individuals instead of using the regular Microsoft where you can add 6 electronics, with same individual name .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why are you looking at reviews for this?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Microsoft Word. Not sure what else to say about it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    A “Must Have” suite of programs!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outlook, Word & Excel are programs I use daily. I can’t imagine trying to conduct business without Microsoft 365. Best Buy had the best price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great asset and helps our computer work much better and ease

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price, able to put on all home/school devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use after using Office 10 products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once installed on my new computer, it seemed good to have current, but familiar software to use. Office 365 software looks and feels a lot like the older software I have been using so there is not an extended learning time to be up and running,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy to use and install. I would encourage others to use it and it was a good price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my computers and easy to use, great for school

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best , you can use it for smart phones also.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Getting worse every year

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure why I keep renewing this. Microsoft keeps adding more AI features I don't want.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Graduation gifts for grandchildren

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worry free care for our grand children’s laptops For the first year in college

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needing to learn more about office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided finally that it was time to get the real thing to try to learn more for a job change. It is fairly easy and has lots of good features that I was missing in the free office products.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent Purchase and much needed.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much-needed software and office products are very useful daily, and their price is pretty decent for a year of service.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Happy User

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't have anything better for my family. Installed in all my family PCs.

    I would recommend this to a friend
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