Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 11,165 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Family

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for family usage simple easy to use great product

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 4 out of 5 stars

    Its Microsoft Office at a great price

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Word and Excel are best in class. This is a great deal on great products. Implementation is a bit confusing (hence 4 stars) but not too confusing (hence 4 stars).

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Thanks for sharing your experience with us! We couldn't agree more that our apps are best in class.

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Got to have subscription service!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does stack on top of existing subscriptions as well as new! OneDrive service that comes with 1tb per user is great! Can access and modify documents from phone!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear you are loving the 1TB of OneDrive Cloud Storage.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft office suite

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, and the family plan is great. Would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft 365 Review

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product! My family have all benefited from using it. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    It's Needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because Apple does not have Microsoft Office (yes I know about Pages & Numbers etc..) & I have a Son in High School & a Daughter in College, I I had to do something & this was it. It works great & the Kids are happy & so is BIG POPPA!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Office

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with Microsoft Office good software.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love IT!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. My kids are able to do their assignments with ease. From papers to power point presentations to financials with Excel. We all love it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jenn,

      We appreciate your review. We're glad to hear that your kids are able to use Microsoft 365 Family to do their assignments.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    A Must In Today's World

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, its Office. If you live and compute in today's world, you've got to have it. Not a huge fan of the subscription program, but I get it. I had Office for Mac 2011 and last year also added Office 365 when I bought my iPad. I do like that you can add up to 6 users - and each user gets 1TB of OneDrive cloud storage for free. You know you'll get and have all the latest updated and patches too. All in all, its a not a bad deal for $100/year

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    David c

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and i are very happy with our purchase of Microsoft 365 its everything we expected

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft, 365 card easy set up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great value! Was easy to set up. It’s a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone need this on the computer. I love everything on the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    MacBooks for my twins!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughters are enjoying their MacBooks. They are freshman in college!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to buy the business version and the knowledgeable staff member directed me to this. I was able to install it on my laptop as well as other devices that I own saving me a lot of money over the other version.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 4 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like the new Office subscription model, but the software works fine, and at least the programs are not cloud based, and you can keep files locally on the PC. I have not tried downloading it onto multiple PC's yet - just one so far.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Work at home

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, for doing work at home and can be shared with your kids in school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't Beat the Totaltech Price

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this for up to 6 people is kind of a necessity for me and my family. I can't really review the utility of Microsoft Office - it's something that speaks for itself. For me, it's a matter of how I pay for it, and since I have a Totaltech membership, getting it here at a $20 discount makes sense. I was previously paying 99.99 a year directly through Microsoft, because I find this more than fair for what I get out of it and I am not trying to run into issues with grey market keys.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Keeping-up-to-date

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather than purchasing the stand alone version....which can go out of support , it is great to alway run the most versions of software. Kept up

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Software

    Rated 5 out of 5 stars

    Easy transition from older software

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to transition from older versions of Office to the new versions and I liked the new features / capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Would probably not buy again in this format

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very easy to install on all our devices, so no issues there. What I don't like is that you use the initial code once, and then every other device is tied to the user who installed it the first time. So all my applications have my wife's name at the top. No big deal I suppose, but annoying. In hindsight, I think I would have spent the money to buy one subscription for each device - I think the yearly renewal will be more expensive over time as we only installed it on 2 devices.

    No, I would not recommend this to a friend
Sponsored