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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11159 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 11,159 reviews
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product Easy to use Highly Recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Everything you need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Value for everything you need. Do wish it would change me already installed on Laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Software

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for the entire family cause you never know when you will need some of the programs.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Will never leave.

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family will never use a different product. Between the office package we all use, Defender has saved my family better than other products with credit monitoring.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use , informative updated technology good product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super product! Well worth the money and easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Happy Family with Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent card, it helps us a lot to carry out activities in our daily lives, my family and I, on our computers, laptops, cell phones, and everything we need on our devices. We bought the annual Microsoft Family Card and it works great for us, thank you Microsoft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended Office Software for aii

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Family is an annual subscription software product that includes ACCESS (Database), EXCEL (Spreadsheet), OneNote (Notes), OUTLOOK (email), PowerPoint (Presentation). PUBLISHER (Brochures), and WORD (Text software). These are premium office applications that are extremely popular in the business world. I have been using these apps for more than two decades. I have used other software on WINDOWS computers, but they were slightly buggy. With your purchase you get 1 TB of cloud storage (OneDrive) per user. The Family version allows you to have up to 6 users on 5 devices. I found OneDrive to be slightly confusing, even after several years of using it. I believe Microsoft needs to simplify it for home users. I highly recommend this excellent product to all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Microsoft 365 family. Easy to install and works great!!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Software

    Rated 4 out of 5 stars

    2025 start up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good usual Microsoft 365 Word and excel are the ones used most

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    As expected.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Always performs well, and is durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy use and install; took minutes! Have used jt in two installs so far.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Excellence in action

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used 365 for many years. I can't recount the improvements, enhancements and additions. What stands out is how intuitive (I guess the new term is organic), well supported, and priced to be attainable to most budgets. If history can be a predictor of future performance then I can't wait to see what tomorrow brings.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Powerful Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For many years I've always enjoyed using MS Word, MS Excel, and MS PowerPoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is perfect for our family. It has Word, PowerPoint and other software that we use daily. Great for our needs and easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    365 great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to use all members use it. I’m glad I got it.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use, Performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I really like this antivirus software , it is a much better product than I had anticipated !! It has not interfered with my computers software and is easy to install and use , hopefully I will not have any problem down the line , but as it stands now I really like the 365

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disliked auto linking of all my computers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I disliked the fact that it linked each computer to my cloud desktop files, so each computer regardless if it was mine showed all my personal files on every computer automatically. I had to spend a lot of time unlinking each one and removing my files on each of the computers since they were not all my computers but my kids computers which could be taken almost anywhere and I certainly didn't want my files accessible to anyone they might be around. I would have had personal files as well as business files available for everyone and anyone to get into. This setting should be off when each computer user installed the programs, not automatically on. Otherwise the program is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Really easy for senior citizen to install. I have no experience doing this bu was successful on my first attempt.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use, Software

    Rated 5 out of 5 stars

    Excellent upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install an very happy that I can install on my other devices. Very glad that I will always have most current version of the MS programs.

    I would recommend this to a friend
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