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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 11,165 reviews
  • Rated 5 out of 5 stars

    Office 365 I really like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all the options the new office program has such as being able to share with others in my family keeping everyone updated. I also like the one drive feature which allows me access to my desk top from where ever I am.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, easy install!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was super easy to buy and even easier to install. Thanks, Best Buy, for reminding me to install it, as I had forgotten to do it as soon as I got it. Great service!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functional. Wish I would have purchased individual and not family....only using on one computer.....other family members have their own.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS365 - It is what It is

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I no longer have quite the need for word processing as I did 25 -30 years ago. That was when one could purchase MS Word for life. With the radical updates and the need for greed, MS no longer has the life-long option, and annual renewal is required. It is what it is.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program works well. I use it daily with work and school projects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software for computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for my use to write papers, schedule my day, and for planning.

    I would recommend this to a friend
  • Pros mentioned:
    Software
    Best Buy Employee

    Rated 5 out of 5 stars

    MS 365 Family

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software to have with kids in school. Must have

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Everything you for a portable office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is the best version for office yet. Programs stay up to date and gives you access to other forms online. It’s easy to use and you make less mistakes with a more functional auto correct.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Wish I would have done it sooner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was slow to upgrading my MS Office. Had Office from a few years ago and felt like I did not need to change. Finally purchased the new Office 360 and Love it. Big improvement and worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 4 out of 5 stars

    Good Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is an easy decision because you get the latest software and cloud storage bundled car reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About time Microsoft came up with a plan like this. Geek Squad installed on my new computers. I love Geek Squad, and please don't close this store!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for me! Iuse it for almost everything I am satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Software

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm Provides all the features that I need Without the hassle An overall very cost effective I found it easy to install

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Peter,

      We're excited to hear you had an easy installation process, and have been enjoying the many features and applications included with your new Microsoft 365 Family subscription! Whether it be its ease-of-use, reliable functionality, or simply the entire package, we're thrilled you found the solution you were looking for. Thank you for sharing your feedback! We appreciate your insight.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It serves its purpose. I just hate how its only good for 12 months.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money for the amount of programs and services you receive.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great for the entire family. There are many useful applications for this suite of tools.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was great. It loaded on my computer and we were ready to go! It was super easy to share the link so my other users had access to the program.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Nice Package.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to rent Word, Excel, Powerpoint, etc all in one package. It's nice that you can get it for Windows and Mac in the same package. Works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software has made it so easy for my rising 9th grader to learn how to properly use Office for her online computer applications class. Thanks BEST BUY!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    college kids & beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, ease of downloading to many computers

    I would recommend this to a friend
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