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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 11,165 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good tools from Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is first time when I get this version 1 year Subscription. But because is good for Windows/Mac I decided to go with this. I like, was easy to install on all my devices. Work well and I love all other benefits what is coming with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great subscription for working people

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need the 365 for my daily work especially away from the office computer. I recommend my fellow workers to have a subscription covering the whole family.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Rene,

      We appreciate your review. We're glad to hear that Microsoft 365 Family is helping you while working from home.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Good Office product apps!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter over a black friday sale along with her new MB Pro for school work. Easy to install and setup and incorporate and manage to my account. I don't care for the renewal process stuff (im old school and like paying once for the product and its mine). Works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Office but could be better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate all the things of Microsoft Office 365 family can do. I use Word, Excel and the calendar function. I wish the tasks or to do list wasvmore robust much as 2016 Office Professional. I find this task or “to do” I think I take the hyper stuff when I go to bed and I will take it again four hours later list very sparse.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, microsift is microsoft, nothing more to add, but adding this text because else my review is not accepted.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Perfect Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was going to buy the old version of Office but the sales guy talked me into this one and I was able to use it on multiple computers which is just what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Access to Office for Everyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family is really enjoying access to all of the different office applications from all of our devices. Really makes sharing and collaboration easy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Ryan,

      Thanks for sharing your review. We're glad to hear that your family is really enjoying Microsoft 365 Family.

      Best,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast and Easy for non-IT gurus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an incredibly easy way to get the most current suite of MS Office tools on devices for my whole family--even those away at school. It was pretty intuitive to install w just a few steps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how fast and easily accessible this product is. It came immediately to my email.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't have to do much to install it, just followed the steps I was prompted to in the e-mail I received and it all went smoothly. All the new programs are on my toolbar at the bottom of the screen for easy access . Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Added convenience

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to install this on all my devices plus the kids. Makes it easy to compose when I’m away from my home computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The experience with the salesperson was good. The Geek Squad installed the software without any problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and affordable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft finally came up with a easy and affordable way for users of Microsoft Office products to legally use them. I bought the license for 5 computers at home, My wife, son and myself use it for School work, and installed the software on the 3 computers without a major hassle. The only confusing part for myself was the fact that when you setup a new computer using Microsoft Windows, you are asked to enter your email information and password, I have my account with outlook, and that is what I did; then when you activate office the first time, it needs to be linked to an e-mail, I used the same outlook email as my computer. When I entered the information in my son's computer I had to use my son's e-mail for his computer, but when you activate the Office software the first time, I had to enter my email information and password in order for Office to work on his computer. The good thing is that is only the first time and from then on, it does not require it again. I had to do the same thing in my wife's computer. For anyone that is setting this up for the first time, keep that on mind.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Great for sharing with children away at college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE bought this so we could put it on all of our pc's. Our oldest is away at college. We were able to have him download it and use our key without us even having his computer in front of us. The software is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product! so far my family has been using it without any issue

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use these apps almost everyday. Glad to have a plan I can easily share with multiple family members.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Excellent price for 5 Ccmputers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey I don’t need to say more I have bought one of these every single year. I have 4 computers in my house hold and this takes care of each one I even put it on my iPad. For the price you can’t be beat. If you don’t have the cash to buy office for all of your computers and you have more than one this is the product for you. We all know what office entails so I don’t have to go over that. And if you have had the product before it will be a sinch to set up even in the initial install.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Very much needed for virtual schooling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to connect kids laptops to Microsoft for virtual school. Now they can do their work. And I still have 1 more device I can load to.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Brigid,

      We know how stressful e-learning can be and we're glad that you found 365 Family to be helpful!

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. It has helped me so much to have access to my work documents. I highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. A must have if you’re a student or work from home and require access to documents.

    I would recommend this to a friend
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