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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 11,165 reviews
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent, no problems for instaled. Excelent product. Im recomended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my whole family and im happy with it. Especially now that all the kids are home and doing school from home. This has came in handy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to save some money if you have several computers to set up. Definitely worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Cheap way to have Office on 5 workstations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up account is kind of silly, but installing Office is easy and fast. I like I can transfer the license if I have a machine that died. The new Office 2016 is just o.k. Was just getting used to the older version.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    User friendly

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly. Like that you can download on different devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It does what I need it to do. I can’t do any documents without it,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best cloud storage deal in my opinion.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth purchasing just for the 6 terabytes of cloud storage. Not to mention the obvious benefits of Microsoft office.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy, simple, and made for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that although Microsoft Office continues to advance in all that it provides to a computer/tech-savvy person, it keeps the simplicity and ease that appeals to beginners. I love the new sleek look.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to load and use, but check the language

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was really easy to install on multiple laptops, but the only caveat was that the default language is Spanish (with no mention of that fact anywhere other than when you are installing it, it starts to install "en espanol".) Great for Spanish speakers and the Mexican market--probably shouldn't be the default for US sales. That said, you just need to go to the language preference tab and choose English, or you'll end up doing what I did (load it in Spanish, uninstall it, then reload it again in English.) If it was marked "Spanish version," would have been easy to know I had to change it to an English install...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I've learned to use it. I'm pleased with it. We are happy that it accommodates our family.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes doing things so much easier! I have used Microsoft products for years and they continue to improve...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    College Ready

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed college and my MacBook has made it much easier. I am going to purchase another an sell this one to my sister because I want a black one. It is an awesome product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    frustrated

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having a very difficult time downloading to my wife's Ipad2; not sure why and no one has been able to help me. This should not be that difficult

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Serves it's purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup from the beginning. Think there should be a follow-up e-mailed upon purchase. The card is very easy to forget or lose and it will be very difficult to get a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This family pack allows up to 6 people to use this software package together with a 1TB of cloud space for storage for each user. Great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good but it could be better. The way it shows typing on the screen is not fluid but it has a lot of features. You do have to sign up for a MS account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must-have for any student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS office is a must-have for any student nowadays. Between Word, Excel, and Powerpoint, they have all the tools to create any document or project they will come across while in school.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the Microsoft products available through the program

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Couldn't live without it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful product. I love the completeness of the package and how easy it is to use. For me, this has exactly what I need when I need it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad that it has everything you need. We've worked hard to make it a complete package.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Word processor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Way too expensive.! I’m not sure why I had to buy it through Best Buy.

    I would recommend this to a friend
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