Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 11,165 reviews
Pros mentioned:
Compatibility
Rated 5 out of 5 stars
Just what I needed
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Has everything I need. Decided to buy the pack that enabled me to protect other products that I own my I my iPad and other computers in our household works well
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
I would recommend this to a friend
Pros mentioned:
Compatibility
Rated 5 out of 5 stars
easy too use if you know power point
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this because I could no longer get Microsoft 2010. My grand children have been using power point 2010 in school. They are able to use the 2013 power point without any issues.
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Microsoft
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It works as expected. I have my whole family using this software and the best part is 1 price.
This review is from Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
I would recommend this to a friend
Rated 3 out of 5 stars
Microsoft Word, etc.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I missed the older version that I had. I really need a manual to understand how to use this subscription.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Office programs are the only ones we use for taxes, work, school, and other things! Perfect package!
This review is from Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
I would recommend this to a friend
Rated 4 out of 5 stars
convenient and price break
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I order this every year to put on my Mac. I was glad that I could use my rewards from a recent large purchase to reduce the price of something I buy every year no matter what the price. The only thing that surprised me was that it wasn't downloadable. I had to wait for the card with the product code to come in the mail. Thankfully I had not waited until the expiration day of the software! So be sure to order a couple of weeks before it expires. I don't remember how long it took to come. Also, for Mac users, it is a little confusing because I now have Word for Mac and regular Word on my computer. I will probably have to go to the Mac store to get it straightened out.
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Great bundle
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use, provides good programs for my entire family. I have always liked Microsoft products, and this one doesn’t disappoint.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We resisted going to the web version of Office, but the ability to move seamlessly between all types of devices and easily access remote files is pretty slick.
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Glad I finally decided to purchase
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Quick and easy to set up and love that you can share with other devices. Glad I finally got it for my computer.
Thanks for the feedback, Nicole! We're glad that you're enjoying the ability to share across devices.
Tom Microsoft Office Team
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Lives Up To Office Expectations
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Like all of the previous editions, this one takes a bit of getting use to; the new features aren't as obvious, but, once I started working with it I got comfortable with them.
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Perfect for a family
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So easy to install and love the new updates. Not always the same platform and totally worth having it for 6 users
It's great hearing that you don't have to worry about the monthly subscription now that you've snagged a full 12 months with Microsoft 365! We hope you enjoy your experience and look forward to more of your feedback.
Tom Microsoft Office Team
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Microsoft 364
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very easy to set up on my devices and on my wife's. Worked straight away and is linked to the Microsoft platform
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great. A good buy I would recommend for purchase
This review is from Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
I would recommend this to a friend
Cons mentioned:
Subscription
Rated 1 out of 5 stars
Poor Service, "No Clue" foreigners on help desks
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I HAVE 4 MACBOOK PROS I PURCHASED FROM BEST BUY IN MOBILE, I PURCHASED A LIFETIME/DISCS SUBSCRIPTION TO WORD/POWERPOINT/EXCEL WHEN I PURCHASED MY TWO ORIGINAL MACBOOK PROS . THEN... I BOUGHT TWO MORE MACBOOK PROS , AND SURPRISE !!! GEEK SQUAD DELETED MY LIFETIME SOFTWARE AND MADE ME PAY FOR A YEAR SUBSCRIPTION THAT IS INCREDIBLY SLOWER/HORRIBLE THAN MY LIFETIME SUBSCRIPTION. THEY NEVER RETURNED MY DISCS, TURNOVER AT BEST BUY/GEEK SQUAD IS HORRIBLE, AND NEWER EMPLOYEES ARE RUDE AND DO NOT CARE ABOUT OLD CUSTOMERS WITH PAID IN FULL SERVICE CONTRACTS, WITH NO ONE IN LINE, A SURLY SUPERVISOR TOLD THE NEW GEEK SQUAD EMPLOYEE THAT WAS HELPING US THAT HE WAS TAKING TOO MUCH TIME AND TOLD US WE WOULD HAVE TO MAKE ANOTHER APPOINTMENT AND COME BACK ANOTHER DAY (60 MILES). THEN THE TWO OF THEM WENT TO THE CORNER IN THE BACK OF THE STORE AND CHATTED FOR ANOTHER 20 MINUTED DOING NOTHING, STILL NO ONE IN LINE. I APPROACHED THE BEST BUY MANAGER ON DUTY. I EXPLAINED MY PROBLEM WITH GEEK SQUAD AND POINTED THEM OUT AS THEY WERE LOAFING AND CHATTING. THE BEST BUY MANAGER WAS SCARED TO DEATH AND HAD NO IDEA OF WHAT TO DO AS A MANAGER. PLEASE SHARE THIS WITH EVERYONE BEFORE THEY DO BUSINESS WITH GEEK SQUAD IN MOBILE. THEY ARE NOW HORRIBLE AND DISHONEST CUSTOMER SERVICE. IN THE PAST FOR OVER 10 YEARS, GEEK SQUAD WAS GOOD, BUT LOUSY NOW!!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
When I priced out how much it would be to buy Office every 3-4 years VS having the subscription and sharing it with two other people in my house, O365 is WAY cheaper and beats a subscription to Google Drive by a long shot. Think about it, the most current version of Office accessible at all times and across five devices within the same household this is the best and cheapest option.
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
I would recommend this to a friend
Pros mentioned:
Performance
Rated 4 out of 5 stars
Works for what I need
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought Office 365 to go with my new computer. It works GREAT for everything i need. I only wish there was a version for more than 1 year with multiple devices.
Thanks!
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)