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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 11,165 reviews
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    MS Office is a must

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a plus to have the latest and greatest software for the family to use online and period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this has helped my transition over to a Mac! I love the fact you don't need CD's or USB drives to install this and I get to update it every time there is a newer version!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tom's Rec...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is user friendly and comes with great support. I would recommend this to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for getting work done!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Microsoft 365 Family! It allows me to access my work no matter where I am.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I needed to add this to my laptop. This works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and I are happy with this purchase. Helps handles multiple jobs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works everywhere we need it. bought it for my work computer and was able to put on both daughters school laptops as well

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic whether on Mac or Windows machines. Being available for more than one computer is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great program. Fast and easy to download all you need an email address. No problems afterwards.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great product to buy if you have a large family that needs Microsoft and windows on all their devices.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Great point! The best way to provide all of the most important and frequently used programs to you and yours is through a Microsoft 365 Family Subscription. Thank you for taking some time from your day to share your insights with us, we appreciate it.

      Best,
      Brad - Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    It’s office

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more is there really to say other than it’s office and I have to have it for school! I do like the new add ins though!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent oroduct

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for lap top computers. Very good for middle school students, high school students, college students.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super convenient! Easy Download and setup!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Download was easy! Works great as you would expect and is a super convenient new way to use the office suite of products.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jamie,

      Thanks for sharing your experience! We're happy to hear that you had an easy download.

      Have a good day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to share and download with my family.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download and you keep the system update for all the family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MICROSOFT OKAY, GET RIDE OF THE STUPID UPGRADES

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT REALLY HAPPY WITH THE UPGRADES TO THIS VERSION. IT WORKS FINE BUT THINGS ARE ALL OVER THE PLACE AND NOT WHERE THEY WERE BEFORE. YOU HAVE TO SEARCH FOR STUFF. UPGRADIG SOFTWARE DOES NOT MAKE IT BETTER; JUST MORE CONFUSING TO THE USER OF 40 PLUS YEARS. I HATE NEW VERSIONS BUT WE HAVE TO GET THEM OR THEY WON'T WORK ANYMORE ON OTHER LAPTOPS AND COMPUTERS.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Download

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value thru Best Buy. Easy download, but a little in-intuitive how to link to multiple Microsoft account.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must. I mean Microsoft word, excel and many great products and with the new outlook its makes it so much easier to use whether its for business or just personal use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Suite thru BBY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and easy installation and family share.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used office for years at my daycare. I really like how they have made changes. Now it's updated all the time instead of having to re-purchase it every couple of years.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Microsoft family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is quiet reasonable and the fact that I can share with family members it’s amazing.

    I would recommend this to a friend
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