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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 11,165 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Office 365 worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this for my HP computer so wanted a copy for my new Macbook purchase. Well worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for your computer. Good for school or business use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is great. With school and work at home, now more than ever, this was no-brainer to buy on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    6 TB's of Cloud Storage is a HUGE Bonus!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Office 365 for years and Love it! Comes with 6 licenses and 6 TB of cloud storage. Can't beat it.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is an essential work software suite of programs. I definitely recommend buying and using.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    You must buy this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for anyone that has a computer orlaptop. I use all of the applications so it's a must buy!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Family is helping you with all of it's applications.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Microsoft Office Is A Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had great trepidation moving from my single install Office products over to "renting" Office for a year with this product. I was happily surprised at how easy it is to download the Office products across the 5 platforms I use. (a laptop, desktop X2, tablets X2). The price is good for a product like Office that covers up to 5 platforms. Next year I just renew and continue on. To easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 success

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to purchase, download, and install. It accomplished my goal and needs quickly through the website.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Sally,

      We appreciate your review. We're glad to hear that Microsoft 365 Family is accomplishing your goals and needs.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Bargain

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bargain for the amount of computers! Will purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything you need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program has everything we need for Power Point, Word, Excel…so glad we got it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Microsoft office easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a mac and I downloaded all the Microsoft office on it and it was very easy to use. I have also downloaded it to 4 other computers. The whole family is satisfied.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Family 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d recommend because you can’t work without it and I hate it’s not free with purchase of the outrageous high price of the computer

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Microsoft Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the whole family! Has everything I will ever need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Campa family review of 365 Family

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good family product with a world of features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Another great product from Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to spend money on this product when it expires after a year but it's a must have for documents and projects. I like the new features. Definitely recommend for all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can use it for everything

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have office on all my computers and the price was great

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Office

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was given as a Christmas gift. It’s a must to have for laptops and deskstops

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed the Excel and Outlook for a new backup work laptop. This was offered with $30 discount for a multi user license.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office for the entire family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to provide the full MS Office suite to the entire family. Yes, you will have to pay every year, but it also provides you with 1 TB of storage on MS Cloud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365, purchased from Best Buy, has become an essential tool for boosting productivity. The seamless integration of familiar applications, real-time collaboration features, and enhanced security make it a valuable investment for both personal and professional tasks.

    I would recommend this to a friend
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