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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 11,165 reviews
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed being able to use the Microsoft product capabilities and the new ai provided. The employee from the store Mr. Jade. He went as far as showing me how to use the product in the store.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well - easy to navigate - not too different from old version

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Sharing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster and better tools pricing excellent and installed in minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office Microsoft 365 suite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered as advertised, painless install. Family enjoying.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Never settle for less.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried the free alternatives but there is no comparison to the original.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The step was easy to get started . In no time was able to start working when the software was uploaded.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 Family Subscription

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast & easy to install on PC's. Great price, easy purchase at Best Buy. Definitely recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you had an fast and easy installation and that you recommend Microsoft 365 Family.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am trying out office 365 for the first time and hope the transition is smooth from my old office.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great Price Point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS Office that can be used on up to 5 devices. Works great for me, installed on my macbook, desktop, tablet, and phone. Able to work anywhere I am located.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Updated to Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We updated our office software when we updated computers and so far it has been a relatively easy switch to have made.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thumbs up with everything. purchasing thru installing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I who bought a computer you need to get this if you need to use excel, powerpoint etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of using this product. It was actually worth it just for addressing envelopes!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft Family Plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is my go to and the new family plan is a much better option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office is always great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly switch between Office and Google Docs, depending on what I am doing. For us, the one thing that is always consistent and improving the most is Microsoft Office! I love the "Family" version because we can have one subscription for all the computers and family members we need in our household. (We would never need more more 6) The best part is we never have to worry about buying a new product every year. (It just happens every year.)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    For Mac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Wanted something for my Mac operating system and this product is exceptional

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      It's awesome to know that you're having a great experience with 365 on your iOS device! Thanks for sharing that feedback with us.

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Compatibility, Software

    Rated 5 out of 5 stars

    Office 365 Works Great for Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an Office 365 subscription when I bought my new laptop because I want my Office software to always be up to date and working smoothly. It comes with a subscription for 5 computers plus some mobile devises like tablets and cellphones. That works perfectly for our household. I'm very happy with this product and would recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You know - it's Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Microsoft Office, folks - we all know the rest. I've never used any other word processing software, so I've got nothing to compare it to. I love Excel, for everything from actual spreadsheets using math and all that, to lists and inventories. I'm furious that the folks at Microsoft make us pay an annual fee - really furious. I probably should bring this to a halt before my fury erupts into language not suitable for this venue. So, to wrap it up, love the software, hate the maker.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello MerryT, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you Microsoft

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    365 Family Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and less expensive than 2 single subscriptions

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my subscription was easy to install. And i enjoy not having to pay for windows at this time

    I would recommend this to a friend
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