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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 11,165 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product for the whole family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not aware that an entire family can use this product. It is great for family project and school projects. It a real savings and for upgrades

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Computer appa

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan for up to 6 users. A must for any laptop. Easy to setup and use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're excited to hear you are taking full advantage of your new Microsoft 365 Family subscription, and have installed the suite on several devices! We're thrilled you've found the entire package easy to use and setup. Thank you for sharing your experience with the community! We appreciate your feedback, and are happy to be a beneficial addition to your family's workspace.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good Choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did the job and it had a fair price for what it offered and for more than one persons.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great easy to use very convenient and easy to load on a computer. Good price for the money.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Thanks for sharing your review of Microsoft 365 Family with us! We're glad that you've had an easy time installing!

      Tom
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product at a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Works great. I have already installed this on 4 pc's with no issues whatsoever.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Austin,

      We appreciate your review. We're glad to hear that you are having such an easy time installing Microsoft 365 Family on all your devices.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completes the total computer experience. Would recommend due to the ease of installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nickie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am by myself but buying the mini Mac I wanted to make sure they had the correct products to run there computers thanks. My sister and brother in law are very happy with the computer. there apple computer is 20 plus yr old

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GOOD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT TAKES A LITTLE GETTING USED TO, BUT ONCE YOU SPEND A LITTLE TIME WITH IT IT IS REALLY EASY TO USE.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Good product for its price and quantity.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downloaded the application and sent it to my four other devices that I use within my household and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MicroSoft Office 365 is the best all around software that is absolutely amazing for a variety of projects and applications.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Now all my computers can interact

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was about time for me to be the several licenses and use 365 to keep the programs up to date.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product... The kids are able to use this for all of their homework assignments. Homerun!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great for users of multiple devices!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for my family & I. We are on the go and use a lot of devices. Now we can access stuff without a thumb drive or emailing to oursrlves

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Idea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to load, easy to use. I thought I only needed 3 seats, but ended up using 5.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    365 use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download, easy to get started, a much needed tool

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Easy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to download, and the best deal you can find out there. Bough it for my family, and we are very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for families. For less than the price of two subscriptions you receive 6!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good value for multiple users for cloud storage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Activation of this product could be easier. Each user gets 1TB of cloud storage. Once installed, it works well. If you are a casual user of Office who does not need cloud storage, I would recommend the Office Home (pay 1 time). This product is an annual subscription of $99/year. It is a great value for Cloud storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I recently purchased this for school purposes. The integration between different platform is awesome. I can use my phone, tablet, or my laptop and its all integrated. My spouse will br using this once she starts school as well.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Decent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly use Apple's version's instead of Microsoft office. There are some things at work in Microsoft office a little bit better than Mac so I use it every now and again. If you're not in school and you have a Mac stick with the Apple version I mainly use Apple's version's instead of Microsoft office. There are some things at work in Microsoft office a little bit better than Mac so I use it every now and again. If you're not in school and you have a Mac stick with the Apple version

    I would recommend this to a friend
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