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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 11,165 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    My Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. It’s was right in my budget. I use this product in a regular basis.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Micosoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for more the one family members and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 4 out of 5 stars

    Seems like a nice deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well, I like using it on our various devices, dislike that it won't work on our Samsung Tab, love the 1 TB of cloud storage PER user (don't remember why we got 1 TB as opposed to the 20 GB), think I'll like always have an up to date program, especially if the yearly pricing stays fair and competitive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good if you want to try out Microsoft 365

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 3 month trial of Microsoft 365 came free with another item I purchased from Best Buy. It gives you access to everything you typically would need from Microsoft Office. I already have Microsoft 365 for work so did not need to renew the subscription after the 3 month trial.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for a senior citizen like me. Has everything I need, want, or use and then some.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    MS Office 365 work fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased MS Office 365 with my new computer and have had no issues, I have not installed it on my other machines yet but it should not be a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to install, I used it for the whole family at one price .

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're excited to be a solution for you and your whole family! We're proud of the package we've put together in your new Microsoft 365 Family subscription and its multi-device compatibility, and are thrilled you've found it to support all of the functionality and features you were looking for. We're glad you are pleased with your purchase! Thank you for sharing your feedback, we appreciate your insight.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Reasonable for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about buying this and having to renew annually. However, it is nice to be able so share with multiple household laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You might pay alittle for the product but you could use it on 6 devices.... well worth it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A wonderful product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for any small business, student or individual use. Multiple programs that work in harmony to create a wonderfully symphony.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Accommodates my programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A big fan of OFFICE, especially WORD, which I find can accommodate most all of my programs (work processing, tables, graphics, etc. Can't work without it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Useful software package, easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace expiring individual plan. Easy to install. Purchase worked as promised.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Makes the most sense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and stay up to date with the current versions of office. Bonus is the one drive. I no longer need to pay for additional back ups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this everywhere for the past 7/829 years... well worth it. I love the TB of storage

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MSFT 365 Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to upload and I like the family option. I’m able to use it on multiple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great Upgrade for Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was running Office version that had reached end of support. The salesman was very helpful in explaining the different options. This version supports multiple laptops and phones/ipads. Super easy to install and set up. With the auto renewal, I don't have to remember to renew the subscription. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    must have for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my sister a new computer and she kept asking about microsoft office since it helps a lot for homeworks and presentations. Had to get it for her.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Half A RIP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny when you need to use it but really dislike the yearly subscription.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome office product solution for both personal and business needs.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great product for my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with the product and the store patrons did well to advise me about which of the products would work very well for my laptop

    I would recommend this to a friend
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