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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 11,165 reviews
  • Rated 5 out of 5 stars

    EASY!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy To install and download!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A computer without Office 365 is not a computer. The program is user friendly and updates older versions of Office.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    works great for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son has been using this for his college courses and my daughter for high school, both have had no problems with this software.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect and I love it so thank you Best Buy !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless install albeit a bit long. Everything was transferred over properly with no loss of favotites, cookies, passwords, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office subscription.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need the Microsoft office for all of our computers. The membership is nice as it updates when needed instead of having to purchase latest product, however, probably more cost effective to have been able to buy the product once in awhile instead of an every year membership.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A very useful online-based editing software for us

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microsoft Office 365 3-month subscription is quite useful for my family and I, as up to 6 people can use the single subscription if added to the Microsoft 'family' which allows the purchaser to share the subscription with up to 5 other people in their respective family. I especially like that this subscription includes 60 minutes monthly of Skype calling credit as well, which I use to make phone calls to family members in other countries, along with the 1 TB of cloud storage which is very useful for us to store files online in order to free storage space on our hard drives. As for Office 365, I find it to be a very decent internet-based editing software, in which my only complaints would be that it forces users to be integrated with Outlook and works best with Microsoft Edge, a browser which I don't prefer as compared to Chrome or Firefox, and it doesn't have as many features as the desktop version of Office.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Peasy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what my family and I needed! Very easy to download on multiple computers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a neccessity as I have 3 kids in school. Haven't seen all the bells and whistles but very easy to work with programs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 Review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple easy to activate and manage on all of my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MS365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install and activation are simple. Nice to have multiple user installs

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    buy it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it a must have great for students its a must have.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had any issues since i purchased this product

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Product Offer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Microsoft Office Suite for the price with extras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MR.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I AM A LOYAL BEST BUY CUSTOMER FROM LAST MORE THAN 20 YEARS. MANY TIMES I TRIED OTHER PLACES BUT WAS NEVER COMPLETELY SATISFIED FRO ONE OR THE OTHER REASONS BUT SHOPPING WITH BEST BUY IS THE BEST EXPERIENCE I HAVE. I ENJOY GOING TO BEST BUY EVERY THING IS BEST HERE. SERVICE, QUALITY AND ON TOP OF EVERYTHING SALES STAFF IS VERY COOPERATIVE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed and shared without a hitch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I have had a good experience with Office 365 Home edition. Being able to install on 5 computers is a huge cost effective plus for a family. I installed it on my computer and then shared it with the kids all on Windows 8.1 computers. I did have one glitch, the install process wasn't able to send them an email with the link they needed to click on to install. After waiting several minutes, I got impatient and from my account, I could manage their settings and copy the exact link they needed to click on and manually email it to them and they were then able to successfully install. So far, I've lightly used Word, Excel, and Access and haven't had any problems. I do have a problem with my work because they seem to be blocking access to OneDrive which is a bit of a bummer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr. Ed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had office 2013 and liked it. This is just as good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using the office 2013. Very important product to purchase for a PC. There are a lot of programs that makes life more easier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Access code was accurate and the download process was easy to install. If you know how to run Windows 8 you should have no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good, glad I got it. got the family deal, and put on two other devices

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are enjoying the Microsoft 365 Family and that you are taking advantage of installing it across your devices.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

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