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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11168 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 11,168 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    This product is great for a household of students.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great, we have multiple students and laptops in our home. Also there just not disk to keep up with either.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    One Stop Shop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good software and very easily installed. It's also very user-friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great software

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this program to my sons gaming pc for so he can use it for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bonus

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product but hate how overpriced Microsoft office is in the first place

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent for school work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a full time grad student, this is a must have for completing homework assignments and completing last minute things for work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for School or Office

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for business. Easy to use and perfect for school or office.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Sissy,

      Thanks for letting us know that you're having a great user experience for both school and work!

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only one I will use! Love it!! I purchase this product every year.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    For the whole family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It made sense to purchase the 1 year subscription for 5 devices with a kid off to college and the other two in high school

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to load on my laptop and IPhone!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    effecient office product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as well as any office program I've had. I really don't use it to its full potential I seldom use more than word, excel, and outlook

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome all in one bundle!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for new computers or if just getting Microsoft 364! Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to purchase, download and install on our families PC's and Laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always better to pay for a year of this than monthly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and wonderful work fast. Love the product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is a remarkable package, easy to install and use

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're happy to hear you've found your new Microsoft 365 Family subscription to host an easy installation process, and to offer all of the tools you and your family need most! We're proud of the package we've put together in your new suite, and couldn't be more excited you are enjoying the experience. Thank you for taking a few minutes to share your thoughts! We appreciate it, and are glad it was a good investment for you.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Microsoft Office up-to-date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software allows me to use the current version of Office on my MacBook and my iPad. Easy to use Word and Excel are excellent tools.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are a Apple family and we liked some of windows programs and this software is the best and easiest to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy good for a family.. A lot of different ways to help you with your work

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office 365 - An Office Necessity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that no matter where you are, your files are with you. I really appreciate the 1T you get on Onedrive. Its amazing how easy Onedrive & Office 365 make for quick changes & updates on the fly, Just wish I could find out how to use Publisher on iOs.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Stephen,

      We love the 1T of OneDrive cloud storage too! It is one of our favorite features. Making changes from anywhere is really nice. Thanks for sharing your review.

      Best,

      Nelson
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    One Terabyte of OneDrive storage x6 users? I’m in!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally, Microsoft products worth paying for. I’ve long used Microsoft Word, Excel and PowerPoint for school and work, but never really found the reason to purchase a separate account for personal until they added the One Drive storage. I can now ditch DropBox and Google and store all my digital photos in the cloud. I’ve been storing our images on an external hard drive for the last several years that may not survive a fire or be outdated by advancing technology. If you have family members, have them pitch in as each of 6 users gets their own terabyte of OneDrive storage. Plus using Teams is a nice feature for chatting, video calls, and Remote Desktop control (if you have older parents who occasionally need tech support).

    I would recommend this to a friend
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