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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11168 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 11,168 reviews
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is very good to work with and is compatible with our existing system

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Microsoft Office

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Microsoft Office but hate having to pay yearly for it. Easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is finally catching on to the cloud concept. Great value for home use. Particularly families with multiple PCs

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Great for Sharing with the family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must-have product if you have kids In high school or college!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great deal for the whole family. Up to 6 electronics can have this on it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and easy to use. products are stable and nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Microsoft product purchase for high schooler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was purchased and was to be loaded by the Geek Squad Microsoft server was down according to the Tech but was called to pick up laptop and upon returning the next business day the Software was still not loaded and had to be returned and purchase another Microsoft software and lot of time was wasted waiting in the store for the software to be installed was disappointed in the Best Buy staff and management in how this was handle and lack of correct information about the two Microsoft products availability

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bought for new computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded my computer and added office. Works well and was easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 4 out of 5 stars

    Works well with Mac!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version of Office seems to be more user friendly than versions in the past, and works pretty seamlessly with my MacBook. I'm not a big fan of Windows, personally, but I'm impressed with how well this Office suite works on my Mac. I have to have it for school, but I may just end up using it after I graduate as well!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install...works perfect..no problems with downloading

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy and convenient! prior to purchasing this we were using google docs but became a hassle not having the real thing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for work. Always good to have on my computer

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Whether for work, school, or projects at home, there's no better companion than your new Microsoft 365 Family subscription. The included suite and toolset is a beneficial addition to any modern workspace, and we're thrilled you believe it's a must-have for you and your setup. Thank you for sharing your feedback! We appreciate it, and are glad it was a good investment for you.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Good purchase if you are using multiple devices.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The subscription has the advantage of adding the software to multiple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Fubd!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a great value when you have multiple devices.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      The ability to outfit multiple devices is a huge plus when it comes to your new Microsoft 365 Family subscription. We're glad you have been pleased with your purchase! Thank you for sharing your take with us, we appreciate it. We're happy to be a welcomed addition to your workspace!

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    No competidor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! And with a good value. Word, Excel, PowerPoint, Outlook, OneNote Publisher and Access All that I need to my Office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family Auto Renew Subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this Family version of software almost from day 1 of its inception. What is there not to like? Up to 6 people can use it for about $100.00 a year. That's about $16.00 per person per year. Sometimes it's on sale for half that price! Be alert to the Auto Renew feature on your credit card.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to transfer to others. Has word excel and others

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to access information. Just what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Because I could update the whole family!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're excited to be a part of a system upgrade for you and the whole family! The multi-device compatibility of your new Microsoft 365 Family subscription is a real perk. We're happy to be a viable solution for you and your household. Thank you for sharing your story! We appreciate it, and are glad you are pleased with your purchase.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good for people who like word

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally really use this item since im in high school and the teachers make me write a lot of reports so I like this

    I would recommend this to a friend
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