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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11168 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 11,168 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like the rest of them. I did have one problem when the unit was left on needed to be rebooted before it would start up again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. It makes running my business so much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old software expired, so getting 365 Office was great. Was able to load onto my desktop and laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS for Life

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Family is the best! It just keeps getting better. Been using it all of my life.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Microsoft Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nothing more to note its office, digital code, was nice and easy to download.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install on multiple systems and also great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    same as above, iam very happy with the software, especially MS WORD is what i use the most...also excel...thank you

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great deal and an awesome buy! Definitely recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    very helpful...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having Microsoft 365 installed in my computer is an excellent choice...

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as expected and easy download after purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great thing to have along with a desktop.i definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, the that I can put it on 6 devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quite the bargain!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install for up to six individuals. Love it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're glad you've been pleased with your purchase! Outfitting the family with the tools they need has never been this easy. We're excited to hear you've found your new Microsoft 365 Family subscription to include all of the features and functionalities you need most! We're thrilled to be a beneficial addition to your family's workspace. Thank you for outlining your experience for us! We appreciate your feedback.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great for multiple devices

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved that I could use on multiple devices. Wish we could just pay one time and not yearly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    office products have always been great. easy to update with automatic updates.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Software

    Rated 4 out of 5 stars

    Stay Productive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software subscriptions and the future. Stay current with all your favorite Microsoft applications with a yearly subscription and access to hundreds of templates. I enjoy being able to install Microsoft Office on all my family members computers! No messing with different versions of software.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Nice to buy one copy for several computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two laptops at one time. Nice to save and not have to buy separate products for each computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the family package for everyone to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the newest Microsoft Office software we all know and love with even more options.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Have to have it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS office is a must for our family. Kids in high school and middle. Great to get them learning now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Have to logged into your own account to download but works great!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you were able to get it all installed.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

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