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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11168 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 11,168 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Sometimes Bestbuy has discounts and thats why I purchase in store rather than online.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    MS Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to get this for $20.00 less than regular price. Works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works good for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this version has been working well for me. I have it on my 2 laptops, my phone, my iPad and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft fora year

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download and put onto my laptop and computer. Good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow... love the features on this Microsoft 365. My must for all

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Microsoft excel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Easy to use and learn I would recommend it to my ftiends

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop for personal use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for personal use, college work, etc. Easy to work with and understand. Sound is nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product in general. I have not tried to contact support yet therefore I hope it's not impossible to get effective assistance as I continue to setup various features. And I wonder what will happen once I decide to forgo annual subscriptions. So, only time will tell how I would truly rate this software.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and can use it for all the computers in our family!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you had an easy installation and that you love being able to use Microsoft 365 Family across all your computers.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazingly well. Would highly suggest buying this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    loving it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program especially if you are a student or do your work on a computer. Easy to pull it up wherever you are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves a lot!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting family pack for the price of 1! Love it! It comes with a code only and will be sent to your email and I feel more secured that they send it to you.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very useful. Would recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what grandkids need to do for school. They say it works well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Family is helping your grandkids with school.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great for work or School

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product I like that I can use it on 5PCs and 5 other devices like my IPhone or my Samsung tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family has benefitted from this product - a great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal. Really glad that I got the Family edition.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're glad you got it too, Zelda! Thanks for letting us know that you found a great deal.

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Very useful for work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product works flawlessly. There was no issued with the software

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    user friendly, easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install, user friendly. Although it says it's good for up to 5 devices, we have yet to install in any other equipment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It allows so many devices that I have it for all of mine and my dads devices. Also every year you get updates which is nice.

    I would recommend this to a friend
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