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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11168 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 11,168 reviews
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have when you own a computer. Great for school work.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    awesome tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super helpful tool from microsoft. always up grading every year for the membership office.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the fact that I can now use Office wherever I go and on whichever device I choose.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great but

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the amount of computers we have and really easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NOT the Professional Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a full office from BestBuy, including 3 professional grade computers, professional printer, and a server. I wanted Office and didn't realize that there is a complete difference between home and professional. I was unable to set up my work email properly (had to go through POP/IMAP) and it ended up costing me hours of re-setting up, driving around, and ordering online. My email was screwy for a full week, so do NOT use this version if you are using [email protected]

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    This a great way to get an Office product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One year license for 5 PC's is much more cost effective than the older Windows Office Pricing Module.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Awesome programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to get windows for my laptop but at the same time be able to get it for my tablet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Everybody Uses it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just keeps improving, been using these programs for years!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are enjoying the improvements we keep adding.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    6 licenses !

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Bought for the 6 family licenses. Only disappointment is that is seems it;s tied to the first Microsoft login. So the rest of the family has to log in under that login to use the product...ugh

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great setup for many uses.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this program for many home and business projects. It is easy to use and understand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using office 10 and this works just about like it and easy to use as I am used to office10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to Word changes but overall it's a fine program. As much as I've used it it's great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid office automation software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Office for many years and am always pleased with its performance. I marked this version down a notch because the version of Outlook included with Office 365 is temperamental. It doesn't download email when it should, only when it wants to. The email gets to us eventually. It arrives in the smartphone and tablet immediately but on the laptop with 365 sometimes the same emails don't arrive until the following morning. I had not had that problem with Outlook 2010.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Micro 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent way to connect to many different devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very easy to install and use if you can use any of Microsoft products you can this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Wish it included adobe. Nice features

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, loved product! Shareable with 6 people.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a large family, seems easy to use, all ages friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for the entire family. Every member considered it as a necessity to use everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for this product. Good quality. Happy to got this.

    I would recommend this to a friend
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