Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11168 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 11,168 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    MS Office

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Good value at Best Buy price. Easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent product, but pricey and needs internet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it 5 stars, but I just think it's so much money for just 1 year. Maybe it's cheap compared to other things, but when you are a family of 5 and all 3 kids are teenagers, it's just hard to budget in so much money each year for just Word and Excel (we don't use anything else of Office). Also, if you aren't connected to the internet, then all of a sudden certain features won't work and it makes it a little frustrating.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    share

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is just great, i can use it on 6 different computers

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Rafael,

      We appreciate your review. We're glad to hear that you enjoy having Microsoft 365 Family shared across all your devices.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice software package

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Includes everything you need for a work from home student.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Best bang for the buck.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with this office product since it has all the features that you can ask for, along with an included Microsoft One Drive of 1TB which has recently been extended to unlimited cloud storage. Works fine on every device.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent HP DESKTOP

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent HP desktop which completely meets my needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 Family

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, can use across several family laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had geek squad install. Quick service and will be Great to have one product for all our computers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Program

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product and use it on several pc's but often I get the additional bar across the top of one of the programs indicating I need to activate even though I have already. I'm not sure if it is a program glitch or a pc update glitch. But I have renewed my subscription about 3 times and have been happy with it for the most part.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're really glad that you've renewed with us and are enjoying 365 Family! If you're continuing to have these issues with activation, please head to our help and learning page here for support: https://support.microsoft.com/en-us/microsoft-365

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this i can use it on all my devises.Tablets and phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good software

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to find the numbers to put in to get started, but after than it loaded very easy. Nice delivery system

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Install on five devices.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use for up to five devices. Will see what happens at 12 months.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good valUe initially

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still not convinced by subscription office. But covers 5 phones, tablets & pc's so great startup value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best option if you want to have the latest updates especially if you can find people to split it with.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    microsoft 365

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is what we requested and expected, thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice software

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to be able to use Microsoft software on an Apple product. It is easy to install and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice being able to just make one purchase and cover everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine for what I need it to do. Put on several computers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Met expectations

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download and activate; got what I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Project Director

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the staff and my Desktops computers

    I would recommend this to a friend
Sponsored