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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11168 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 11,168 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sales

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem with Installation and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    What a bargain

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! Best Buy Rocks! Thanks for the deal!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a great product. I do recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we now have it on 2 devices and it is easy to setup on a second device

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Microsoft home

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 2020 is way better than the previous versions

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for for school work. I love that I can share it with other people in my house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Computer suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's expensive compared to other college online outlets, however, it works just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, so many upgrades from the old version I used to have, amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition if you are doing any kind of create your own spread sheets ,list ,or maybe writing

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great price , excellent product. Ok ok

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is exactly as it should be. I absolutely love it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Chris,

      We appreciate your review. We're glad to hear that you absolutely love Microsoft 365 Family.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It's office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's face it, if you are buying office it's because you need it. The 365 is easy to install and manage. I only have this installed on one computer, but this gives you up to 6 separate installs. Also, the large onedrive storage that comes with it is a nice bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Microsoft Offlice license

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Good way to get Microsoft office for a family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bundled software package with computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value as a software package with cloud storage bundled with computer purchase - for 5 users

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. No problems. Downloaded and used right away.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    excel

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works on more than one computer. Glad we bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Awesome price for the value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price of this item is worth the value of this time. Multiple systems for a low price of $79.99 is unbeatable!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Like being up to date

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the technology has moved toward subscriptions, it’s nice to have consistent updates rather than feeing like versions are antiquated. Glad that the subscription is good for multiple computers so it keeps programs and files in sync.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Microsoft is back in the game!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a heavy Google G Suite user. This fits very well to my use for Microsoft needs.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Great upgrade to a cornerstone software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade to a cornerstone software. Annual subscription model looks promising and convenient.

    I would recommend this to a friend
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