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Ste 188
Sterling, VA 20166
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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 11,165 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product, just extremely different from my 2007 version. Still learning how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our needs, the price is right and easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Subscription

    Rated 3 out of 5 stars

    reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not like the subscription requirement every year-- just to get updates. It is not for me, I suppose it is useful for families with multiple computers. This version has multiple licenses but updates every year are really not necessary. On the "up-side" the programs are reliable and easy to use just like the older version on my desktop! I gave it a 3- star only because of the subscription issue which is a personal issue not because of the way it works...If you want to use Office-- just pay for the single license version or evaluate your needs before purchasing the subscription/ license version.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance, Software

    Rated 5 out of 5 stars

    Good for those who can pay

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for your buck. I subscribed to it when it was given free for trial period and you can stack up multiple times which essentially makes mine free for almost 1 year. 1 TB Storage of OneDrive is the best features of it. Sync perfectly and automatically uploaded all the photos and contents of your chosen to the cloud. Office softwares can be used seamlessly. Only downside is after trial period ends, the price it charges is not justified to me, less than $50 annual fees should be a sweet spot.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and fast access to programs and system upgrades

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like microsoft. I have not been able to use it yet because I am not computer savvy but as soon as I find someone to download it for me, I will get to the business of using it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exactly what I needed.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to update my computer. This was exactly what was needed! Easy installation and easy to use. Any other issues were on Microsoft's side. Sometimes they make it a nightmare to get rid of the older installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheerful exchange

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to cancel our long standing 365 package due to email changes. The store cheerfully refunded my package and reissued a new package

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Family Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really loving the Family multi 365 plan. I can use it on my home computer and laptop. It’s very easy to install and use! Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Microsoft 360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price and it can be used on 6 devices. Grab yours today!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Mr. Philip Tye

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Family has been meaningful to my entire household since in fact everyone with a computer benefited and is benefitting.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YES! This products is still great for these programs. Still so easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Great value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and the fact I can use it on multiple computers with my big family is great.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Best software for the best price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My staff appreciates having the same edition of Microsoft Office. It allows everyone to share all documents now that our edition is current. We were surprised and elated when we noticed we could also download Office onto 5 iPads. 10 editions of Office for a great price- what more is there to say!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Microsoft subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our Microsoft subscription. I just wish they would offer special prices for renewals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use most of the software included in Microsoft 365. Now that I am retired I have continued to use it for my personal use. They are so powerful that I know that I could do so much more with them. They more than satisfy my needs but I continue to learn more things to be able to increase my productivity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office 2013

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides having the latest MS-Office in the market you will also receive 60 Skype minutes to call your friends and family outside US and its territories. The software is very user friendly and will provide you with 1TB on Skydrive were you can access all your files from whatever device you're using.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    MICROSOFT-365 (12 MONTH SUBSCRIPTION)

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY MICROSOFT SUBSCRIPTION IS AVALIABLE ANYTIME I NEED TO USE IT. VERY EXCELLENT PRODUCT.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value and an easy load conversion -- all necessary programs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is awesome and Best Buy aways comes through with prices and installation.

    I would recommend this to a friend
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