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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11169 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 11,169 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product and you can easily install on any device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Office suite, the extra storage, and the parental controls this enables me to have with my child's computer. It's a fantastic service. The only thing that could make it better would be an option for adding more family members for those of us with larger families. I also wish it had compatibility with the google home setup. I'd love to be able to just use my microsoft lists or calendars on the google app, easily. Maybe in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Office is on point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I went ahead and got the 3 year version to save $

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Just same old office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just same old office, but I don't like the fact I have to buy this each year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All programs work great, geek squad set up and checked

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mark Houser

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used office 2013 for years. Did not like this version and returned it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is very helpful and practical for everyone to use everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for school and work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to do se work over the weekend and this came in very handy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Excellent product for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is an excellent product for the things that my wife and I do. We use it for everyday needs inc for taxes and budgets as wella s writing letters etc. Since we have several devices, this is the best deal for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product But I don't like auto renewal and te

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it 5 stars because Microsoft 365 is a standard in my opinion. But buyer beware when you buy this from Bestbuy you get to go thru the auto renewal system on Bestbuy and when you log on MS Page Subscription System it directs you to Bestbuy ouch complications

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Simple to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And is a bonus that this gives you multiple computers to put it on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 360

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best. Great for family who have students or anyone who uses their devices. Price was sldo a great selling piint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good suite of programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would like to see microsoft to allow personal emais to Excel Bi

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install works as described price was reasonable at Best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft Office 365 a Non Tech Nightmare!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to upgrade to Microsoft Office 365 when we purchased a new printer because of the offer the combo purchased provided. Office 365 is not an easy product to install or understand how it works. The online minimal instruction is not user friendly. We I inquired with the Geek Squad service, I was told I needed to seek help from Microsoft- that is what they have to do. Thanks a lot! The good deal has become a technology nightmare. I haven't even begun the install of the printer yet because of the time spent trying to get Office 365 to function properly. Waste of time and money! Now I will probably have to pay someone to assist in the install which should not happen if the install steps and setup were more user friendly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very useful that you can use it on so many devices

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works on all platforms.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it on several computers desk top and laptop iPhones and iPads.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mac user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have MicroSoft on my Mac, it's makes things a lot easier

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Outstanding word processing program.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Word Perfect as my word processing program in the past but am now determined to change to Office 365. This program has a lot of great features and I am finding it very easy to learn.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two laptops and an iPad. This covers them all with more to spare.

    I would recommend this to a friend
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