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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 11,165 reviews
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 4 out of 5 stars

    Easiest download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so quick and easy to download. I have yet to download it to my tablet and mobile but having the 5 devices option is nice. I am still getting used to the new system though. I wish there was more of a detailed tutorial on the navigation. This is more of a learn as you go.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used office 365 for several years and will continue to do so. I use the multiple installs so it is only $20 per year per computer. that is far cheaper than buying the software as in the past, and is always the latest version and up to date. I purchased the card in the store to renew when my subscription is due in July. I don't want the hassle of Microsoft having my credit card to auto renew. The only drawback is best buy sending me an annoying email about every week telling me it is time to renew, which it isn't, or have geek squad do it for me. (no thanks)..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome subscription

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a great value for the money! I typically buy the individual subscription but it made more sense to get the Family subscription with multiple users.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is woking fine but a bit expensive, other than that didn't have a problem with it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend! Cheaper to buy here and it comes with extra storage on your computer.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, fairly priced , I'm pleased with it's performance, I use it on both my desk top and lap top. The program is useful for many projects and work

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Makes it easy for entire family to get their work done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value I have three computers on the plan right now and plan on adding probably 2 more soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharing is caring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great discount on the subscription when I bought a new computer and was able to tack it on to my existing account. Now my kids and I have the package for another 18 months.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Try it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Office ever! Easy to install! It's is tremendously awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Works for me so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I have only had a chance to use Microsoft Word. I like the package so far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ms office family plan

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great easy to access easy to use. Has many benefits, like 1T Of cloud storage .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows 11 missing MS Works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss not having Microsoft Works. Used it a lot. Had to buy Office Suite to still have access to my spreadsheets.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Microsoft 360

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I was glad I purchased it. Quality and functional, easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to install and use, the additional services are a great 'value plus' when we were only looking for the Microsoft products. Performance is better than expected

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Ease between devises

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed using MS 365 on my iPad, phone and laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    MS 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fine! Have been using product for many years without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft - 365 Family (Up to 6 People) (12-Month

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this on all my devises! Like all the features. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great value for the whole family and love that I'm able to share it with other family members

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support from Geek Squad. Not happy Microsoft license policies need so much continuing revenue.

    No, I would not recommend this to a friend
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