Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 11,168 reviews
Rated 4 out of 5 stars
As expected, no surprises
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Whats to say with respect to this product, anyone who's used this or another form of this knows what to anticipate and expect from it. As time goes by and more use is had it may prompt revision(s) to this review though for now.....that's all folks.
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
I would recommend this to a friend
Rated 5 out of 5 stars
Family 365
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
All our family members are enjoying this product. The excel function wish Is the one I use is great and there is more to learn.
This review is from Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
I would recommend this to a friend
Rated 4 out of 5 stars
Microsoft
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
good but have had several hacks from supposed;y Microsoft 365
This review is from Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
I would recommend this to a friend
Rated 5 out of 5 stars
the samsung tab 7+ is a GREAT new tablet!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We ordered a few of these for Town Board members for all the zoom meetings we need to be on now. They are great! We also ordered the cases with the keyboard, which is very convienent!
This reviewer received promo considerations or sweepstakes entry for writing a review.
The response was ok but the install was troublesome the Geek squad was involved but not satisfactory could not talk to a live body ,you need to have some one available at tj=the store with out having to wait I line.
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
I would recommend this to a friend
Rated 5 out of 5 stars
DonW
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this with my new laptop. I do not have a lot of knowledge about this
This review is from Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
I would recommend this to a friend
Rated 4 out of 5 stars
Good product!!
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The effort made to put everything together seems nice. I also liked how it is arranged to be managed under my personal account, though it took me a while to learn and apply on different devices.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Even though Google docs has become increasingly popular, I am definitely a Microsoft Word fan. I wanted it on my new computer, and am glad it includes the entire Office Suite.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice that several people can share. It is a Christmas gift so have no pictures
This review is from Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
I would recommend this to a friend
Cons mentioned:
Outlook
Rated 1 out of 5 stars
Unreliable
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been very disappointed with MS Office.
Outlook is particularly troublesome. It frequently shuts down on its own, requiring me to restart my laptop.
All my Office programs often show a banner telling me an updated version is available. When I click on it, nothing happens. Almost all my OFFICE programs have locked up at one time or another.
Twice, I've gotten blue screen crashes citing CRITICAL STRUCTURE CORRUPTION. And this is on a laptop that is less than 3 months old!
The Geek Squad folks have tried to help but they seem unable to fix these problems.
I gave MS OFFICE 1 star because there is no option for zero stars.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The card I purchased from Best Buy had an invalid number. MS supplied me with a valid number and helped set it up on 2 of my computers. First time they provided good customer service. I just hope they don't raise the annual fee too much each year.
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
I would recommend this to a friend
Rated 3 out of 5 stars
Got to have it, right??
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not sure what to say other than it's the same old Microsoft Office you can expect from forever. Kinda got you by the balls if you want to do anything school/work related. At least you get six users with this subscription. Price is still ridiculous.
This review is from Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
I would recommend this to a friend
Rated 5 out of 5 stars
All in one
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the idea of sharing with my family and I love the new features of the 365 office suit
This review is from Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
I would recommend this to a friend
Rated 5 out of 5 stars
Microsoft 365
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great program for the whole family with very easy automatic renewal.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great! The family plan saved a lot of money for myself and my family
This review is from Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
I would recommend this to a friend
Rated 5 out of 5 stars
Great Deal
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I prefer MS 365 over a google plan as the MS Office is simply too powerful in comparison. The family plan also works internationally unlike the google drive upgrade.
That's a great point! There are tons of exciting and unique features built into your new Microsoft 365 Family subscription, and we're thrilled you have found them all to be beneficial in their own right. Thank you for sharing your story with us! We appreciate your feedback, and are glad it was a good investment for you.
Best, Brad - Microsoft Customer Care
Rated 5 out of 5 stars
Family Freindly
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
glad I purchased this one for the family. now I don't remember what computer I put this on since i was able to put on multiple Computers!
This review is from Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
I would recommend this to a friend
Cons mentioned:
Subscription
Rated 3 out of 5 stars
good but don't like new pricing scheme
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This reviewer received promo considerations or sweepstakes entry for writing a review.
what's this annual subscription all about?? Used to be you paid one price and the software was yours forever. Don't like this at all. Especially for those of us that don't update frequently. But what choice do I have
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hello there,
Microsoft has Office 2013 versions available for a one-time purchase and you own it forever.