Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11168 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 195 Showing 3,881-3,900 of 11,168 reviews
  • Rated 5 out of 5 stars

    Office 365 home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great package deal to add on your tablet and or cell phone to have all of the programs loaded on all of them along with your home computer. You can add up to four people to this package deal

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great Software

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to install. Best of all, it works just like it did on my former Windows machine. Nothing new to learn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have a good experience at different Bestbuy stores. I particularly like geek squad for going all the way out to help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good products

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good software products that meet my famiy's needs for business and personal computing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    add ons

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programs like this should be included in computers not add ons. Computers are expensive already should have what you need to work when you buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It does its job well, but could be much more user

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been using microsoft office products for many years. They do continue to get more and better functionality every release. And for that reason, and the fact that no other product for PC's is generally accepted or as good, we keep buying it. I do wish they would make it easier to use. As a casual user, I feel nervous that I am going to screw it up every time I open it. In spite of this, we get thru it and get our mission accomplished.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Brad,

      Thanks for the review. We would love to help you feel more confident when using Office 365 Home. We have a great help page to get you started. Check out our Office tips and tricks page here: https://aka.ms/AA4r1mp.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every body knows Microsoft 365,I don’t need to talk about

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft Office 365 Home review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 was easy to install on my PC and laptop. The new version of Word is very intuitive and easy to use. I use Outlook 2013 at work. Outlook 2016 is great email software. Make sure to export your data from previous email software. Import and save to Outlook to have all of your email contacts.PowerPoint 2016 has additional features including new backgounds that I like.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Overall a great experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with the install or use. I was a little apprehensive with the "cloud" version, but all is well after one month of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family is happy!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family is happy, everyone has what they need on their computers!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so helpful. They took the time to explain everything. They know so much about computers. They were very patient. It was a good experiebce.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 is good, with differences!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new version is enhanced from my old 2010 version. This has presented some challenges, but the enhancements make it all worth the work. I really like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing compares

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No other real office product can compete with Office 365. If you want to be productive with school or your business, do not hesitate.....get Office 365 for it will make a difference for you productive needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carlos aguilar

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Puechase a laptop great service plus lowe price than internet

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Everything you expecting from Office 365

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, not to happy about renewing office 365 every year but it is what it is, good option to get all the benefits of this product at reasonable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An excellent bundle at a good price.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I need for my day-to-day computer operations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a perpetual license then decided to give 365 a try. The OneDrive cloud storage alone is a huge difference, your files are always backed up and I can continue to work on my files on the go, on mobile phones/tablets (total 5 devices per user) and you get a license for all the family (up to 6 different users)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MICROSOFT

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is as described. Family lovers it and the cost is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this software suite!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love that this software just works when I want it to. My favorite part is that since this is the home version and up to 6 people can share it every member of my family has access to onedrive from their phones with 1TB of storage. This allows their phones to automatically backup their pictures and videos to the cloud for extra piece of mind. This is my third renewal and Best Buy makes it easy to do.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mark,

      We're glad that Office 365 Home is working so well for your family. We love the 1TB of One Drive Storage. If you ever need anything feel free to reach out to our support team here: https://aka.ms/AA4jrpj.

      Have a great day,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Pros mentioned:
    Software

    Rated 3 out of 5 stars

    Not sure if I'm happy with this or not

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some portions of this software are similar to the program(s) I've used in the past. I think some things are new and I probably need to work with them more to become comfortable.

    I would recommend this to a friend
Sponsored