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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11214 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 11,214 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Vhewy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this software it’s easy to use and high standards of speed

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Software

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first time I purchased a year subscription to Microsoft. I like that my Microsoft package will stay up to date and that I could install it on both my desktop and laptop computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Easy Installation Procedures

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased annual subscription installation which went flawless! Sent family install procedures via email. Very easy maintaining family licenses and devices. Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal!!!!!!!!!!!!!!!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Product!!!!! very easy to install. Paying monthly is expensive but this family subscription of up to 6 people for 15 months is the best great deal you can ever find.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I use MS Office 365 primarily for my school work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this product primarily for my academic work and have recieved lots of positive feedback from fellow students about the great PowerPoint designs available for presentations. I like that one can also insert comments in the side bar when creating MS Word documents! This feature is great for editting information and providing suggestions or recommendations for improvements to team members written work. I will continue to be a loyal customer of MS products and I have yet to find any significant faults in the software. Great product! I highly recommend MS Office 365 for anyone that is serious about creating eye-catching and stunning presentations in PowerPoint, Word, Access, or Excel programs.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend! Cheaper to buy here and it comes with extra storage on your computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is running well with Apple products, only issue we had is sharing to other products we have. Just took some extra time to figure this out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to install. Great value for the family.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Easy to use, to many steps to set up online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My house needed to upgrade our Office product beyond the trial stages and chose to do so with the multi computer setup. For the price you cant beat it. I think Microsoft is out to gouge you in the long run though, as you have to renew the subscription every year now, where in the past I bought the same type of product for one price (a little more expensive) and it had a lifetime use with it. We are a family on a budget and don't know if we will be able to renew at the time it comes up and might have to wait. I wish they would go back to the old system, even if it costs a little more.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great product for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and perfect for use on my Surface Pro7. All the programs you need for any work needing to be done at home or on the go.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Dani,

      Thanks for taking the time to share your experience. We're glad you had an easy installation and Microsoft 365 Family is helping you get your work done!

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great value for the whole family and love that I'm able to share it with other family members

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is woking fine but a bit expensive, other than that didn't have a problem with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the BEST place to shop with the best service and selection. Even if you do not buy something, it is a great place to see many new items

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Works for me so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I have only had a chance to use Microsoft Word. I like the package so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product and it includes a lot of cloud storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to perform so many functions with this product. Purchase also allows to put product on multiple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Microsoft Diwnload

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The download was simple and has worked well on computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husbands computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So thoughtful and knowledgeable. Julian was an excellent salesperson beyond compare. Show me what I needed did not oversell or undersell. So happy with our new computer and monitor

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Well pleased customer.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my software. The staff were very helpful and knowledgeable. The person that helped me made sure that I had exactly what I needed before I left the store. I felt good about purchasing the software.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Perfect for any family Office needs.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value for a family Office subscription. Installation and adding the apps to other devices is simple.

    I would recommend this to a friend