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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11214 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 11,214 reviews
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Great, but makes my Mac a tad slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed the Microsoft Office on my Mac. The software is very good and works exactly like it would on a PC. No complaints on that department. Here is the issue: I have some other software on my computer, mainly design stuff, illustrator, photoshop, cinema 4d, etc., which is already a load on it, so when I installed the MO the poor guy just gave up and got unusually slow for a Mac; not PC ridiculously, annoyingly, stupid slow; just Mac slow, which is not a big issue but it can be a pain under some circumstances. It is a great product which can be installed on your iphone, ipad, etc. Love it and would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Software

    Rated 5 out of 5 stars

    Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good programs. Love the family version. Do not like the subscription part and wish it came with adobe acrobat.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    365 access tool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have endless possibilities with this new software tool. its ability to share between devices is smooth and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfiec

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to share with grandson for his schooling

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Great Subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Office 365 since it first started and I still use it daily. I always buy a new code before my subscription expires since the codes are always cheaper than the automatic renewal price. However, something changed with the subscriptions in 2020 and I can't active this code until the current subscription actually expires. So please keep in mind that if you have a current subscription that you may not be able to use this code until the current subscription expires.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    jimbo beard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to setup and use with an added advantage of being able to run on multiple platforms for 5 other devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Unbelievable value and my mom loaded it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my mom and she was able to load and set it up herself without issue. This is an unbelievable value!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as expected. I have my whole family using this software and the best part is 1 price.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Software

    Rated 5 out of 5 stars

    great software suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What could be better than up-to-date software for almost all my basic computing needs. And I can install it on up to 10 devices for 1 annual fee that's less than netflix.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    excellent buy for the whole family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with a new laptop and not only useful for it, but for our other devices as well. Lots of great features.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Todd,

      Thanks for the review. We appreciate the kind words and are happy to hear you're enjoying all the features in Microsoft 365 Family.

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Loving work with this.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By purchasing this product, I access to whole tools with the package and made my work easier. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office is a very good program. Outlook, word, excel and power point all work great and are easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Microsoft programs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all of the programs that are availability from Microsoft, and that family members can use the same

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    office 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the new family plan, has extra needed storage for each person

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Bought it before

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was purchased before for another laptop. Thence, this was part of the bundle purchased together with PC 11.5, that I have returned for a refund. The HP product bought around one month ago and was told I would get a refund for everything but this item and Webroot.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Multiple use for LOWEST price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very decent price to be able to use up to 6 different devices! I will definitely will be renewing every year now!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Versatile MS-Office 365 Family subscription!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Office 365 Family subscription - great MS apps we're very familiar with, great home networking features and now great interactivity with other devices such as cell phones and Tablet computers -- easy access to files, etc. from anywhere! Can't go wrong!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Better than google

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has its moments of silliness, as with all MS products, but overall, better than Google crap.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 4 out of 5 stars

    Good Office update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last office I had was 2007, so office 2016 is a good upgrade. I also like the fact that I can share the benefits with my household, and the 1Tb on OneDrive is just icing on the cake.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Easy to download

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy to I stall on our laptop my kids laptop and our iPad Pro as well. It was a great deal for the price.

    I would recommend this to a friend