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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 233 Showing 4,641-4,660 of 11,184 reviews
  • Rated 5 out of 5 stars

    Great office suite on all my devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I did not like the new MS license strategy but as they have added support for more devices it is now very useful and productive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the family.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked out great for the family with two sons in college.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really am happy so far with this plan. I still have a couple to add to this but will do soon.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are happy with Microsoft 365 Family.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Microsoft 365 is better now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always a good product great for me and my wife excel and word are better than others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the six users on this one - Can't beat the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Investment

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best offer available. This was a great investment for both me and my family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Word

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install easy purchase would buy again later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, best and fast service, thank you very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything you need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, they have so many templates to chose for whatever your trying to do

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Family has everything you need.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Surface laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought new Surface Pro Laptop during Covid 19 epidemic. Best Buy was great to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get for my family as we need to do office work and school work

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      It's great to hear that you love 365! We're excited to be able to help your family with both types of work.

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Working This Win 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I like most about Windows 365 is the flexibility of installing it on multiple platforms. The annual renewal was a bit problematic on my Apple systems with the installed version of Microsoft already onboard. Have to really work at the installation whenever it’s time for the annual RENEWAL! Renewals are no fun for me.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 3 out of 5 stars

    Office for a Year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is well, but unfortunately this is only for one year subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Love Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this 5 user Office 365 for my 3 grand kids and myself to use. My grand kids use it for school, they are all in high school. I use it for work at home. My son uses it as a truck driver. He likes Excel for totaling all his fuel cost, and miles traveled. Very good product, we have had no problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    has a lot on it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives you most everything you need for personal use...home,school,home office. It's great because you can share it with up to five PCs

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 4 out of 5 stars

    Really enjoy Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my SP3 and home PC. I use all of the software in one capacity or another. Very nice that I can take it anywhere and have access to my files. I would give 5 stars but I have to admit, Im a bit old school and enjoy buying the software outright. I don't like leasing the packages. That's the one disappointment Ive experienced so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Productivity

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product to use with doing a lot of personal, business and other stuff

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unfamiliar with how to use programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mainly for when I go to school and my daughter and I would have this software on our tablet and laptop. I guess because I don't know how to use the program that I would say its average. I also was trying to put it on my daughter's tablet, but I don't know if I have to create email for her or can I use the same email account for both the laptop and tablet. But its good to have if there are more than 2 devices in the home to add it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MICROSOFT OFFICE 365

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I USE THIS EVERY YEAR TO MY BILLING FOR EXCEL, EVERYBODY SHOULD HAVE THIS

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Thanks for the strong recommendation for 365 Family, Eric! We're really glad that you're able to sync up your billing with us.

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Basic Office Package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This saved me time and money for my business with one simple card I could use to install Office on my computers, iPads and laptops!

    I would recommend this to a friend
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