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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 242 Showing 4,821-4,840 of 11,184 reviews
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hellen was great and so very helpful and did something I had problems myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing deal for the whole family would recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to accomodate all user at my home. Only one license in one place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought when I brought a laptop. Was able to install on both of my laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best deal ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is the best deal so far. You get the Office software on 5 PCs for 99.00 bucks for s year. Then you renew. The individual software costs over 250.00 for one and it’s only good for the next 5 years until the new version comes out. With the other one you are up to date all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    A must have!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product!! I would recommend to family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything and more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we needed for the home office. Great price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great if you need Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale, would not pay the normal full price. If you can get it online with the work and play bundle it's even better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Instructions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions on how to install into multiple computers is a bit unclear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 for 6 family members

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is Great, except that you have to renew it every year..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it especially in these ugly times of homeschooling which I hate

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Easy to install for first time user.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was good, easy set up. so far overall satisfied

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great except for annual fees

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never found the need for having to pay annual subscription fees. Prefer the lifetime product purchases where you only pay one-time. Subscription fees for update support is not compelling for the home user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Covers 5 computers for a 15 month subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it every computer/laptop should have it installed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As Promised

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have it. It is a necessity and is always quality .

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Works like the old installed version of Office

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the software but the subscription model can be confusing especially when you get offers that you believe can be bundled with your existing subscription service. I ended up paying for two separate subscriptions which could be a hassle to try to untangle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    essential

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is very essential for bussiness and home too. must have it product !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product, but not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love office! The programs are great and easy to use. You can adjust the settings to your own liking. If you know you’re going to need this for more than 1 year, than don’t buy it! Just buy the program from the website! I only paid $120 for a lifetime. And with this you have to pay yearly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product Gives me the ability to do what I need.

    I would recommend this to a friend
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