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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 11,165 reviews
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on my Mac. I have a “vintage” MacBook Pro from 2011 that I installed a new seagate hard drive on, I had old files from old word and excel programs that o had saved and moved over, they opened up fine and the formatting was perfect. Very happy. Also, I left gmail due to insane amounts of spam and lack of success unsubscribing, and outlook is awesome. The unsubscribe button actually works, and the email is easy to use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Gavin,

      Thanks for sharing your review. We're glad to hear that your installation went smoothly, your old files transferred over, and that you are enjoying Outlook.

      Have a wonderful day,
      Nelson
      Office Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great-so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having all the most current versions of each program. My current favorite feature is the fact that when you save something, then go to Outlook to attach it to an email, it comes up as the first choice to be attached. You don't have to navigate to the directory where it is stored. So easy. It is also very easy to turn a document into PDF now. I moved to Office 365 from Office 2010 when I bought a new laptop in August but have experienced no problems. I do use Dropbox to store my documents but there are no issues there either.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that you can put it on multiple computers. Easy to load

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great Price..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else do you want!!! Software License for 5 computers!!! is great, is always up to date and you get more than what ever you will ever need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product for my needs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is very handy for what I need (word, power point and excel), Installation was a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as we have purchased this before and the whole family can use word or excel and one drive. And Noah from geeks squad loaded it onto my wife new computer for her.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade to get some family storage - definitely worth the price difference.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with IPad and Laptops and IPhone. Now we all have update Word, Excel, PowerPoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT PRODUCT AND FAMILY BENEFITS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT PRODUCT AND FAMILY BENEFITS. GREAT PRODUCT

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value especially when purchased with a computer. The saving is great and the additional 3 month helps too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    hline

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed are ran no issues. easy to use and maintain

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing pack. It worked perfectly for me, my wife and daughter.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Microsoft Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Microsoft Office users for years. I like that this subscription can be used on all my devices. It’s worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New MacBook Air 15” M4 with Microsoft 365!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this at a great price with my membership. My wife will make good use of it and she is very excited about her new birthday present. she also got the MacBook 25” with new M4 chip. She is very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Minko software

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper than in Microsoft store. I did not have problem with installing software.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Micro 365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. I was able to talk my niece and nephew through it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good software and easy to install. I recommend this software

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to install and all works perfectly in my new computer and in my Samsung S10+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What's not to love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. Great price. Now if renewal could be the great same price or better

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Finally an economical way to stay current

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the subscription concept, the shared space and the value of having the entire family on the same license. Definitely the way to go!

    I would recommend this to a friend
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