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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 11,165 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pleased with Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program was easily installed with a quick guide and support from Best Buy. The email for the other 4 computer systems for this to be uploaded were included in the initial set up. My family is please with Office 365.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Software

    Rated 5 out of 5 stars

    Impressive and Current

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about Microsoft. The PowerPoint update is my favorite!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price Office worthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the cheapest I found for this 6 ppl package, I could install immediately

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great price to have on all 5 computers and easy to use. This way it was affordable to have on every computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's MS 365 Family, but renewals are messed up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to extend my current Microsoft 365 Family license for another year. I would have given 5 stars, since, well, it's Microsoft 365 Family. However, 2 issues came up: 1) I entered the license key on the Microsoft site, but then I lost the ability to see my expiration date on that site. When I clicked on "Manage", it took me to a BestBuy site that said something like "product no longer supported". OK, that made me nervous. I tried a couple more times, then called Microsoft. While on the phone with Microsoft, I checked again, and this time it went to the BestBuy site and showed the expected expiration date. 2) It appears that I have now lost the ability to manage my Microsoft 365 Family subscription from Microsoft's site, since now it always sends me to the BestBuy site.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great program

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program. Convenient easy to use. Very easy to load on your computer

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use, Price

    Rated 5 out of 5 stars

    Best Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This subscription option for getting Office on all my devices is the best value for me. The product is reliable and easy to install and use. The Mac version is very comparable to the one for Windows, but be aware that some functionality differences do exist between versions. Highly recommended for someone who needs Office products.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a heavy user of all the Office suite! The price is excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for all my business software needs, esp. Word, Excel, and the calendar. Compatible with my phone and other PC.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best General Solution for Office Applications

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best software for spreadsheets, business documents, and e-mail. Supports POP3 mail accounts, easy to configure as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it gives you a multi user option. Easy to install and use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best software for the price. You can create wonderful flyers, brochures, and anything you want to create

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Ease of Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hesitated on a annual subscription ... but with 4 machines in the family, it was beginning to make sense. Easy installation on all 4 machines. Only wish One Cloud wasn't forced on us -- we don't need it. Seems like I'm always un-synching it because it keeps turning itself back on. And then I can't find my files. Note: we are only using laptops and desktops. Cloud might be perfect for those also using tablets.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New to Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just jumped onto this wagon. The learning curve is a bit different from my last stand alone. Getting easier to use. Many more templates that also help to understand different functions. The cloud subscription is a great bonusand well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 Easy Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was needing to get this for a new computer. Much better than ordering online from some other company and waiting for it to be delivered. It was right in store and I could use it immediately. Purchase was safe simple and convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and quick to install and a lot of features in addition to the basic one

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Software

    Rated 4 out of 5 stars

    Software for Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my whole experience buying Apple for the first time has been great. I was able to load all the software myself and it worked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Microsoft product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best product and users. Easy access to setup. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google docs versus Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure I could use Google docs or some alternative. But we needed a family plan and this worked.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Working well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost every program we need. Family subscription covers MORE than we need.

    I would recommend this to a friend
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