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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11214 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 11,214 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Another nice upgrade...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been running Office 2010 until now and moving to this latest update to Office has been great and easy to adapt to all the enhancements. I did have an issue doing the install where my brand new computer had a pre-loaded version already on it. When I put in the product key it would come back with an error code. I went to the Microsoft help page and they ended up dialing into my computer and resolved the issue. I was very satisfied with the support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. W.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this package. However, it should be so if you have less than six family members, we should be able to choose the lesser. And Adobe should be included.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product great price would recommend for sure

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple to Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to use and a great way to store documents.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fishing guide

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome deal works great for family, just what we were looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best General Solution for Office Applications

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best software for spreadsheets, business documents, and e-mail. Supports POP3 mail accounts, easy to configure as well.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Multi-use

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program for use on my lap top & desk top computers.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Get me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it does what it promise highly recommend best choice

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're really glad that you're having a great experience with 365 Family! Thanks for taking the time to share your recommendation.

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GET SET GO

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple & easy activation for all your school & work needed.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Not bad for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not take long to activate. Plus we can use it on our phones.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent program, easy to use and very welcomed to all my devices

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and works well with old Office 2007 files. Just hope I'm not surprised next year at renewal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    365 is GREAT - Poor job of explaining what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent nearly 30 minutes with the Microsoft rep inside the store. He explained so much and I can't thank him enough. Just like Xbox Live, Microsoft has decided to sell subscriptions to their service instead of "office 2016." Ultimately, it makes sense so I get it. Most people don't want to pay for one more item, but.. Some of the new features are critical for students. They should seriously advertise the ability to convert an entire document into MLA, AMA or other formats with the press of one button. Just this feature makes Office 365 priceless to any student.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Easy product to use and download

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy product to use and download and can be put on multiple devices

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mark,

      We just wanted to chime in that not only can Microsoft 365 Family be installed on all your devices; it can also be shared with up to 5 other people and they can have it installed on all their devices. It's one of our favorite features.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    An excellent alternative full packages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Office 365 for two years, now, and purchased this package at the time for renewal in order to change the registration details. I appreciate that I am able to install all of the office applications on multiple computers. What's more, as soon as 2016 became available, I was automatically given the opportunity to upgrade without additional charge. I think this is an excellent approach, especially where multiple computers are involved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for children monitoring

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live being a me to control my sons access to websites from my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 364

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product it has been great. Never worked with the notes before but I am learning how to use it and so far it is going to be a great help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft family bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great package. I selected the family bundle. Love that it includes Co-Pilot too! However, the cost is annual and seems a bit expensive to maintain.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Best way to up grade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I would prefer to own and not rent. The price is reasonable and we will always have the most update version.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Julian sold the Microsoft office to me the 6/26/21, however when I attempted to install , message kept reading incorrect, KEY? I returned to the store and your amazing GEEK team assisted me and found an error. They credit my account and I re-purchased another Microsoft office , GEEK team re-installed and everything worked fine. Thank you

    I would recommend this to a friend