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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11214 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 11,214 reviews
  • Rated 5 out of 5 stars

    That additional program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're loving the Microsoft 365 family addition. Now both of us have the use of the platform and saving money by having one program for us both rather than two. Again thank you Ryan for that suggestion. You're the best!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to upgrade by office program but, this was an easy install with additional features and a license for up to 6 other people. It was a familiar program that I already used. It was an inexpensive upgrade and my family loves it too.

    I would recommend this to a friend
  • Pros mentioned:
    Software
    Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    always up to date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always up to date. not crazy about subscription but it is the way software is going

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a heavy user of all the Office suite! The price is excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for business use, it has worked perfectly for documents, spreadsheet's, PDF, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    MS365 works great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS365 family works great. Nice to have all the software products available for use on all our devices..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy install. Having 6 users is perfect to get the whole family up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Need to have it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and it gives us the ability to put it on all of devices, mac and pc. 5 of each.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value and easy to use. Highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fam365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the whole family especially for my small rental business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help with work.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a big Microsoft guy and now I can do some work at home now and bring it into my part time job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family software package

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent software package for the entire family as it can be shared among multiple users and devices well worth it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Easy to install in the newer computers I have. Must get if you need. To write papers or books.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365 is always a good bet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS 365 is -- as always -- a solid product. The apps are reliable, and the family version allows multiple family devices. Good purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value. I use the cloud service & office however, I dont care much about skype. 1TB storage per account is great but few years of uploading Photos, videos, & documents, they start to add up. I would really like it if there was an option to add more storage to each account.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    This product is awesome at a great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a family and quick to install Awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Win 365 family plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software was easy to load and works fine. Only complaint is that we need to sign in a lot more than we did in previous Windows products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iove my Microsoft 365 that was installed on my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Reliable and easy to set up

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having experienced the Microsoft 365 family firsthand, I can confidently say it's nothing short of exceptional. Seamlessly integrating productivity tools like Word, Excel, and PowerPoint with cloud services like OneDrive and Teams, it's revolutionized how I work. The collaborative features empower teams to thrive regardless of location, while advanced security measures ensure peace of mind. With regular updates and new features, Microsoft 365 continues to exceed expectations, making it an indispensable asset for any modern professional or organization.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most needed software.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Word, Excel, and PowerPoint. I also loved and used Publisher a lot. I am so disappointed it is no longer a part of Microsoft Office.

    I would recommend this to a friend