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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11214 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 11,214 reviews
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to have the latest version at all times...great features in this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy reliability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to load. Best Buy always has the best prices. No problems with electronic delivery. Happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product easy to install easy to use It's an excellent program and has many great feature

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Just What You'd Expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to buy a new MS office suite for 2 computers. Easy to install. Features are what you'd expect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart Purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy purchase. Family plan made sense - super simple to just split the costs of the plan per the user, everyone gets the benefits, don't have to worry about paying individual pricing.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    A good package price for Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good way to get Office for multiple devices including a MAC. Very easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast install and very easy to use. Much more economical than the traditional full license.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need this for every day use. It was perfect for what I needed. Would highly recommend Best Buy and I hope I win the gift certificate

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Versatile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this suite. I've used Microsoft Word, Excel, and ppt for most of my career - approx 30 years and it never fails. Love the fact that it is versatile can use it.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea of getting product updates and use on up to 5 devices relative to the price.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like having the most updated versions of the software and that I am able to install it on more than one computer. The kids will get a lot of use from this for school projects.. I don't like the fact that I can't use it on older versions of Windows so I will have to update operating systems on more than 1 computer so this will work.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great deal for household with mutliple useds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Great selection for a household of more than 1 user. Worked seemlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft Office365

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having MS Office365 is nice to have on are Family Macs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for Families!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very worth the money! Easy to transfer to children!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 for all.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A no brainer. I would recommend to all multi users. A great value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family installation made easy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate I spoke to in the store was very knowledgeable and answer all my questions. The email follow up that Best Buy sent out with a video link was very helpful too. The installation was easy thanks to the great help. Glad we purchased the program at Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have use Microsoft Office for years! I’m on a trip and needed it in my new computer! Went to Best Buy and I’m always greeted by a nice, knowledgeable sales person! It was easy to download and works like a charm!!❤️

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're happy to have you as a long-time user, and are excited to be your go-to solution! Your new Microsoft 365 Family subscription features the latest version of our most-loved applications, and we're thrilled you've found it to host the reliable functionality you were looking for. Thank you for sharing your experience! We appreciate it, and are glad you're pleased with your purchase.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Like this versus purchasing out right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the updated software as it comes out and the use of the One drive. Works for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review of Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is fine, it's a little confusing on how to share documents with others and it doesn't always work to share documents. The Total Tech support person was awesome, but they always are awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should, and used on all my Mac devices.

    I would recommend this to a friend