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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 11,165 reviews
  • Rated 5 out of 5 stars

    Microsoft 365 (6 Lic)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has up to 6 license which it make me easy to maintain for my it product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent for small businesses

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and self learning enough features for making data.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart Purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy purchase. Family plan made sense - super simple to just split the costs of the plan per the user, everyone gets the benefits, don't have to worry about paying individual pricing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Affordable great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use affordable aNd easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has Everything!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so great, has everything you need on it, no need to buy any other items to waste your money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besto office option Good stirage and app 100% recommend

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft office teview

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I like the way Microsoft office integrates with my work programs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It took a while but I finally took the plunge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Microsoft Office for decades. I've always been reluctant and upgraded only when I had to. But newer technologies such as cell phones, tablets, and the Cloud it created a whole new computing environment. So I finally took the plunge and upgraded to Microsoft Office 365. It now runs seamlessly on my PC, my Samsung Galaxy Tab 3, and my new Samsung S9. All my documents are easily stored on the cloud and visible from multiple platforms at once. I can literally update a document on my Samsung Galaxy Tab 3 and see the results on my PC simultaneously. On my PC it runs much faster than MS Office 2010. It was worth the wait. And there were two surprise bonuses: it literally copied all of my set up and recent documents from my Microsoft Word 2010. And it did not remove MS Office 2010 from my PC. So I can literally run two versions of Microsoft Word simultaneously if I have the need.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      HI there!

      Glad to see you are enjoying your experience with Office 365 so far! Thank you so much for leaving your thoughts on it so far. What's cool about Office 365 is that with the subscription you can be sure that you have the most up to date product without having to install a new program. Thanks again!

      Cheers,
      Jonny
      Office Customer Care Microsoft

  • Pros mentioned:
    Software
    Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good program for the money the only down side is that you have to buy it every year.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Software

    Rated 5 out of 5 stars

    Works as Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full Office package as expected. We bought the one with 5 licenses for desktop, laptop, and mobile.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value if you have more than 1 device. 2 laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    College must

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great with my college classes and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy download

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to download and start up, same great program

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value. I use the cloud service & office however, I dont care much about skype. 1TB storage per account is great but few years of uploading Photos, videos, & documents, they start to add up. I would really like it if there was an option to add more storage to each account.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good !!! I am using every day and no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great College Tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it for an English class I am taking and I love it. It is easy to use and to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick and easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and I save some money getting this by year

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to upgrade by office program but, this was an easy install with additional features and a license for up to 6 other people. It was a familiar program that I already used. It was an inexpensive upgrade and my family loves it too.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    This is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy CD's again. Always updated to latest version. 5TB of cloud storage. 5 users. Great value.

    I would recommend this to a friend
  • Pros mentioned:
    Software
    Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    always up to date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always up to date. not crazy about subscription but it is the way software is going

    I would recommend this to a friend
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