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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 11,165 reviews
  • Rated 5 out of 5 stars

    Latest version of Office and 1TB of storage!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using Office products for the entire family. Each of us can access the latest version of Office products and have 1TB of cloud storage. It have been great for the kids in school and for the added storage with SSD drives.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome Purchase!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! It's precisely what I needed, and I didn't even know it until I received it. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to install in other devices, great discount

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Family Savings

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Microsoft purchase for a family and you save!We each get our own account. It was was easy to install and you can access your documents online from other devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Software

    Rated 4 out of 5 stars

    Easy to use... mostly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use... mostly. I bought a subscription for 1 PC then needed to add additional PCs. I had to use a different e-mail and pay for a completely new subscription despite having 10 months left on my other one. I like the cloud storage and the programs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP the best product.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the laptop. It's quick, nice touch screen this was a great purchase for the price. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is excellent. It comes with all that ease your life.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Family 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this product on my HP Envy before the lighting struck. There have been some upgrades I need to get used to. Some of the features of the older product needs to be brought back.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Microsoft Office, so no surprises or unmet expectations on the product itself, however... the three extra months of subscription we thought we were getting, we will not because of the fine print. We relied on the Best Buy employee's word that we would get 3 months extra subscription without actually reading the card. Also, it took a while (weeks) to figure out how to get this new subscription to override our old academic licenses, which was the whole reason that we bought it in the first place. I appreciate the complete lack of excess resources used in the product's physical packaging, however some actual installation instructions of value would have been appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Jury out on this thus far,,,but ok thus far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a money making deal for Microsoft. Instead of each person buying the Office package for around 100 dollars each, now you can get this product for yourself and 4 friends for 100. Here is the catch each year from what I understand you and your friends have to renew their software for about 100. If this is true, I would suggest that you just buy the individual software and go with that and the updates to it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Family-Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning about this product. Always nice when it includes family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Families

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an old version of Office for Mac and I wanted to upgrade it. I really liked the fact that we can upgrade versions with our subscription which worked out really well as within a couple of days after purchasing this software, the 2016 version of office for Mac was released and we were able to do this free of charge. Installation was easy. Not too thrilled this is a yearly-subscription but overall; I'm happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The "New" Word in "Word"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this product four stars out of five because I love writing and Microsoft Word is, for me, the near-perfect vehicle for my literary creativity. In addition, Microsoft Word 365 gave me further reason to be enchanted: Installation without having to insert a disk! I was surprised at first; I initially thought that something was missing. However, I quickly warmed up to that orange card. It's an excellent improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent software. Easy to install and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bought just for desktop OneNote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OneNote is the MVP! I love this Suite. I barely use the others but OneNote is everything! I use it for work life and home life. No more dozens of spiral notebooks laying around :D

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed easily and I get updates all the time of the most current products.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Works Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed on my Mac and it works perfectly fine. It was easy to install too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 was very easy to install and I like the continued updates!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    The classic is back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter's computer, my PC and my wife's I-pad. Works great with easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase. The price was reasonable and it was easy to install.

    I would recommend this to a friend
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