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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 11,165 reviews
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    MSFT - what do you expect.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MSFT products for mac. Excel is the best. Word is good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great progrom for using and learning Word and Excel, very user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great to have, and I will surely recommend everyone to get this affordable Microsoft 365 for all your systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    M$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Purchase was a breeze and installation as well. It does what it should do and highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    None better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Office Suite going back to versions 1.0 of Word and Excel, so over 20 years. I stopped when I retired and tried Open Office. At first I like OO but then experienced frequent crashes on its spreadsheet program then had a database crash. I was only able to recover the database by having a OO programmer surgically repair it. So I decided that MS Office is a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales team was great. I also had the easiest time installing this one and canceling my old one. I'm enjoying this version much better. Its less complicated to understand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy and pleased

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy and simple to download, very easy to swich too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Useful!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my middle school daughter and share it with my sister in college. Both find it super helpful to get work done and easy yo use. We just had a little bit of difficulty installing between the 2 computers.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Options Appreciated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the many options in the subscription, even if I don't feel the need to use many of them. I also appreciated being able to use it among the family on more than one computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Everything you need related to Office in one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know when I purchased my first Office product, but I keep renewing it to the latest because It has everthing I need and with my All Tech discount, is a GREAT bargain. I'd be lost without it. Oh, and was easy to install....all online.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to upload and can share with my family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It’s a must have on the computer came along great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a must have on the computer came along great with the package that I got from Best Buy and I’m sure that if you buy a computer from Best Buy you should also install Microsoft word or anything you need school office the product is so awesome I’m Best Buy has the best prices

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Seno

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems using the Microsoft Family 365 subscription. It has worked seamlessly for me and my kids with no concerns

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 4 out of 5 stars

    Nice to have the support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good program for keeping your computer up to date with the latest software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Up and running in no time. Even got Outlook email to work with my gmail account.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft 365 go to!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless in connecting the other users and ohh my the speed is top notch!!!! it saved us from buying single-user licenses.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    I like it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to install and setup and works well. I would recommend this product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Problematic...and not expected

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had serious issues with installing Microsoft 365 in my new MacBook. Needed Microsoft support to correct it. Took 5 hours. Geak Squad could not fix it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used this for opening my existing worksheets on my laptop. I don't like this online version of office as much as the stand-alone version. However, it does not eat up as much hard drive space. The one thing I was not happy with was the activation. I did not receive product key automatically with purchase, and it took way too long to have issue resolved. There was no way to get to a live person to generate product key. I was forced to go through electronic red tape, and 3 separate help desks before getting to a person who could help me.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that you can pay one price and put it on several devices.

    I would recommend this to a friend
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