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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 11,165 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and working great. Many choices to use. Great deal

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Software
    Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Office software as it should be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has done a good updating the software for today's user. I like that I can use it across all my devices including apple products. I wish it wasn't a yearly subscription but a lot of software is going on that direction these days.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good, still overpriced

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They definitely rely on built-in insistence of this program over something cloud-based like Google Docs to continue to charge what they do. But overall, the program is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 on my iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for using on my ipad. It allows me to access spreadsheets when I’m not near my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy made it easy to upgrade license

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    M365 is essential to our work and home needs. We needed to upgrade from Personal to Family M365 license so that each family member had their own copy of Office on their devices. I did not want to lose the $ spent already on the Personal license. The store recommended I call the 800 number -- I called BB and they refunded me the pro-rated amount for Personal so I can buy the more expensive Family license while I was at the store. Though odd, this process was super easy and the 800 service tech was GREAT!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great softward

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to upload. Works well on all devices (computer, tablet, phone).

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price and you can use it on multiple computers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is the BEST BUY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a new PC and needed Microsoft Office, instead of going to Microsoft website I cam here because Best Buy just makes it easy. As expected I found what I wanted and ordered it. I got the email as expected to download the software and got started using Office. Outstanding.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are enjoying Microsoft 365 Family.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using a very old version of Office and wanted a new version for myself, my wife, and my granddaughter in high school. This product has served my well for years and I wanted to keep up the newest version. My wife likes the features and it helps my granddaughter in school.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Feyzullah

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought a computer, I also bought office programs, I was very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Works much better than Office 2007

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because my office 2007 was getting dated and I needed a program that would be like what I use at work. Office 2007 support is coming to an end, so with this I can upgrade all my computers (up to 5). I know I'll have to pay once a year, but it's up to date, has all the programs i need and Outlook is sooo much better. Mobile apps work well also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 family product is a good too for serious student , business men and the cooperate society. Installation is pretty easy and straightforward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hitch Free

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves every member of my family and we are able to share this without any hitches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great multi-user subscription with cloud storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option if you have multiple family members that need access to Microsoft Office and personal cloud storage. Beats paying DropBox or another company for additional storage and you get Office too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Great for self install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for self install, great for small business, and personal use

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The convenience of Office 365 is outstanding. Not only is the install and setup easy, but the continuous updates keep the product up-to-date. Also the ability to use on multiple devices and OS makes the transition very smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's A Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microsoft family is awesome. I had Microsoft before, that i was paying monthly for 6.99. And that was for 3 devices. This purchase is for 6 devices. So my daughter and i can both use because we both have 3 devices each. A good savings. Easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly, easy to install, great value for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 family plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple 365 is a good product but people need to be aware do not load that program or open it when it gets an email to them wait until they get their product and then at that time install it I have not installed this program because I’ve already purchased a family plan from two years ago and I’m utilizing that now And I don’t know even if I’m ever going to use this purchase product because of the problems I had with the single subscriber one that I lost my money on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was excellent and knowledgeable to the point they guided us to a better option of computer.

    I would recommend this to a friend
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