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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 11,165 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Necessity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always enjoyed using Word and Excel. They're very useful tools in everyday life; and they're user friendly for basics, easy to learn for more complex needs. I haven't installed on other devices as yet to know how well additional sign-ons will work.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best suite of office apps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It might seem like you’d be better off buying it once and not the subscription, but subscription is better because you don’t have to buy upgrades every year. You automatically get all the latest with the subscription and can share it with up to 5 people.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have great features. this is a must buy. this is also easy to install. i have experience no problems so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent product !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to share and set it up this product ! My family and myself are using it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Software

    Rated 4 out of 5 stars

    Good MS programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are useful programs to have on my laptop to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great package for the price across 5 devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily installed and a great value to use across 5 devices.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Mac Book Air 13.6 Labtop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter talks a lot about the Mac’s Book Air 13.6 Lab Top. She talked to her friends at School how fast it works and they like it also.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 3 out of 5 stars

    It is not global to use as family members

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this best to office work But ,I buy this product to share with my family. my family not live in USA. So it is difficult to sharing family members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice bundle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software bundle. Mainly use Word and Excel.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product worked great for our family! Able to do so much and create so many different documents!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for up to 6 people on the same plan. Microsoft has the complete package and it is convenient to be able to have at least the 3 major items necessary for every task from writing a document to completing a presentation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased one for myself and then one for a family member, great choice with Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, easy to share. I have been using Office for many years and with the annual renewal I will always be up to date with upgrades.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Excellent idea, except for...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really impressed to find out about Windows combining all of it's applications onto one downloadable pack and am still impressed with it's new look and how simple it is to facilitate. The one major drawback though is the necessity to renew the subscription (at a premium price, mind you) annually in order to continue using these awesome applications.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Family Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it was to add to my computer and everyone in the family is now able to create and send the documents we need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have multiple computers, this is the best choice. You can install on 5 PC or MAC's and 5 Tablets. This is a yearly subscription--but still is the best if you have more than 2 computers. The cost of buying multiple licenses would far exceed the yearly subscription...plus you get all updates, if they come out with a newer version.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price for family to use. Even ifbit has ro be re bought every year.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Free with Samsung SSD purchase...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already a 365 subscriber prior to the complimentary offer after Samsung SSD purchase. Miss the once and done purchase vs subscription base, but everything is subscription base these days for companies to have automatic revenue streams.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    MS 365 Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was simple and sharing this product with others in our house saved us quite a little money for this year's subscription. Migrating from a personal account to a family account is not intuitive since a simple upgrade is not possible.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Much needed tools.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a must for what I do. I am very well pleased.

    I would recommend this to a friend
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