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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11215 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 11,215 reviews
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Great value for multiple machines.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft 365 Family Products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent produce and reasonably priced. I love it and it works for both personal and business.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Everything we need for the whole family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it for my family. Three users with varying needs and skills with Microsoft products. Easy to install and set up, especially already having Microsoft accounts. Great organizational suite and I use for college as well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Cheryl,

      Thanks for sharing your experience with Microsoft 365 Family! We're so glad it's meeting everyone in your families various needs.

      Have a wonderful day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Never stop working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Excel. It's Word. It's what you expect and need if you are doing basic office work on your computer. I've started using OneNote, which I never even realized existed, and it's pretty good, too. I'm a traditionalist and like my files orderly and accessible on my HD, BUT (oh, the irony) my favorite thing about this product is the ENORMOUS space available with their OneDrive cloud storage. It makes files/videos/pics accessible over all my devices with great convenience. It may be good enough for me to embrace modern technology to its fullest, FINALLY. I can work on projects wherever I may happen to be seamlessly. I'm not a huge fan of the subscription model, but ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to install e share

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this combo family for Microsoft 365, easy to install e share with your family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stuff and product. Easy to use and download.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mimi’s projects

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download on all devices. My daughter was also excited she was able to download it as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WHy is it a yearly subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well, as advertised. I think it should be free and not have to pay a yearly subscription for something this basic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in the Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Multiple family members have used and enjoyed it for several years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 (6 Lic)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has up to 6 license which it make me easy to maintain for my it product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft through Best Buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this discounted , installation was seamless and easy to share with family

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Microsoft 365 -Breakthrough Product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a breakthrough service. You get everything you need for the whole house for a fraction of old way of implementing their software. Delighted with the Microsoft 365 purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Invaluable for my book-writing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife accidentally purchased this when we bought a new computer not knowing I already have a subscription. I went through a bit of a hassle canceling the order but it was done. I renew this each November and it is a must-have.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Much needed tools.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a must for what I do. I am very well pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Family Microsoft 365 Package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome family package that allows me to log in on several devices in order to continue working when and where I can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice bundle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software bundle. Mainly use Word and Excel.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    365 best platform !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My overall, across-the-board experience using Microsoft 365 has been profitable and extremely good for my business.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Decent price but it's yearly subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm only rating it 3 stars because I have to pay a yearly subscription. It's lame that Microsoft is doing this. I guess it's ok because they give you 1TB of cloud space for each user. Other than that, it works great for the program's that's included.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello AbbySeth, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    FUN AT THE OFFICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really is effective software for a busy world Best Buy had me off in running in no time!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Office 365 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software works well. Converted from desktop version, looking forward to have other family members utilize it

    I would recommend this to a friend