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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 11,165 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and figure everything out. Linked everything on phone, iPad and computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365 - be sure to follow-up with your order!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office has long been the standard for office productivity. My subscription took too many steps to activate. I ordered, had to wait for a special email that never came. I called Best Buy and was given a code. The wrong code. A week later, I received a text message reminding me to install my software. That was actually funny since I had been trying to get the code for over a week. The new code was similar to the initial one, but a few characters were different. It's all sorted out now and I'm back in business.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 Thumbs Up to Digital Download

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first time I had to use the digital download. I was hesitant because I usually have a difficult doing the install with the physical purchase. The digital download was the easiest install I had ever done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new Office 360, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Office 365. It installs easily and the applications are the best. I have been using MS Word since version 1.0 on MS-DOS (Old Disc Operatiing System from Microsoft circa 1981) I'm getting the hang of using OneDrive, but it is a little hard getting used to. Carefully moving files to the cloud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and access. Bought the 6 user subscription and updated all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    No cloud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to have the software and not have to put everything in the cloud

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the full functional usage. It serves the purpose for most document creations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Variety Program

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new computer and needed programs to do some documents and grafts. I used this program to produce letters and reply to business transactions. A must have with a new computer.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very useful programs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years I've used Microsoft Office program specially Wprd, PowerPoint and Excel and they have been an powerful tool for all my necessities in my daily life plus the convenience of being able to share with my family members .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Buying Office online

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to purchase software. Was sent code and downloaded with ease

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 Family software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and use!! I needed the PowerPoint to complete my presentation!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    works great on all of my devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this installed on two of my three devices and everthing works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review of Microsoft 365 Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Would recommend it. Best Buy installed it making it even more user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365-GUAM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always be a customer of Microsoft for over 30 plus years and so far I have not had a major issue.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Software

    Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a better deal than the 10 dollar a month subscription to office 365. It has the same great features and allows us to have 6 users. Same great Office suite

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    MICROSOFT 365!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 OFFICE IS WHAT YOU NEED TO HAVE ALL OF YOUR DOCUMENTS PROFESSIONALLY DONE!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Always Necessary

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I don’t like that you can’t purchase a disc and install these on your computer anymore I do find it easier to download it automatically from the website. It’s also great because it can be installed on multiple devices. I even installed it on my iPhone and iPad, in addition to my computer. So that kind of makes up for it. I’m not a major fan of having to pay a yearly subscription after purchase but what can you do? Nevertheless it’s the same great product it’s always been and worthwhile having on all of your devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Do it with Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest Subscription I have ever done in the past 20 years! Simple and easy to understand what I ordered

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great, Exactly What I Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Office 365 Home (5-PCs or Macs + 5-iPads or Select Windows Tablets) (1 Year Subscription) - Windows|Mac is exactly what I needed for both my family and professional life. I use this subscription across desktop, laptop, iPad, MacBook Pro and iPhone with no issues. Does exactly what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy process from start to end. Meets my expectati

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download, install and share with my family members. I received the link by email.

    I would recommend this to a friend
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