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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 11,165 reviews
  • Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    365 very high quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program itself is very good having had it before. It says that it is for 12 months but purchase period indicated that it was 15 months. I just installed yesterday june 16, 2022.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hugs n Luv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To install it is so easy! Great program. You can install several family laptops !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Executive Director

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product makes the sharing of documents and information seemless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved that my entire family was able to use this family feature!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Trust Best Buy Tech Experts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative listened to what I wanted in office and pointed me to the best product for me. Now that I have used the product... it IS exactly what I was looking for. I almost bought the wrong product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product for our family. So important to have so much space for backup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MS Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a great product. Has everything you need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MS 365 works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG!! Much better than logging into my workplace MS 365 on my desktop. It was worth the price because I used a promo offer. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Mr Girish

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use full the my computer. And for office and home computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 375

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lifetime license not available but it is what it is.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a great product for both professional and personal use. The representative was very helpful and knowledgeable about the product. The price was also reasonable in comparison to other stores.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    BevW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the apps and it makes it easy to do the work. I am a counselor and have to prepare reports

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Decent price but it's yearly subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm only rating it 3 stars because I have to pay a yearly subscription. It's lame that Microsoft is doing this. I guess it's ok because they give you 1TB of cloud space for each user. Other than that, it works great for the program's that's included.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello AbbySeth, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you Microsoft

  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and keeps both my laptop and my wife’s desktop computers up to date

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Grateful

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item helped me with my college classes and for that I am extremely grateful for that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, easy use (although take that with a grain of salt, I’m professionally trained in Microsoft programs)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety / Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what my husband and I were wanting as a safety / security measure with our new lap tops.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Evolutionary change

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated but familiar. I still find Office more versatile than the Apple Pages and Numbers product for my work. The exception is PowerPoint which still is nowhere as intuitive or polished as Apple Keynote. The layout is a bit more Microsoft than Apple now, but the functionality of the programs outweighs this negative.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish It was cheaper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like the office suite. I wish it were cheaper especially with google docs is free and is getting more and more on par with office products. I hope Microsoft will eventually go back to let you do a one time purchase with yearly updates that are free. I remember the days you could purchase the whole suite and have it for years rather than paying a yearly fee. If they plan to keep the fee than make it half the cost to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    up to date expanding new features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OFFICE 365 is my preferred choice it is always updated and fully functional office addition. New and expanded functions help keep everything current and accessible.

    I would recommend this to a friend
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