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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 11,165 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Professor

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 allows me to work from home and my kids to get their schoolwork completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value! Microsoft Office still the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is the total package, you always have the updated version of each office application and each user gets 1 tb of onedrive cloud storage

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Family 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent!!!!!!!! Recommended. Is for all of family. Excelent!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Do love 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very thankful - very easy to use. I don't have need for all six at the moment but I'm pretty sure I will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service representative offered suggestions for ease of download. Very helpful. No problem installing on computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Def recommend, super helpful for family groups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're using all our family accounts, easy download, all the functions of Office you need for life (Outlook), work (Excel), and school (Teams)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well for Apple users.!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having an updated Microsoft office is great although there is a learning curve but so far fairly easy to navigate. Would recommend for Apple users that had a history of work computers (not Apple).

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      That's a great point! We pride ourselves on creating software for all, and design our products to be accessible and functional; no matter your experience level. We're happy to hear you have enjoyed your time, and have found the system easy to navigate. We appreciate you sharing your thoughts with us!

      Best,
      Brad - Microsoft Office Team Microsoft

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Microsoft bundle for a reasonable price for 6 devices

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    A Great Office Suite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good suite of programs. Fortunately they haven't changed a lot, so I'm starting to get back in the groove.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product has proven to be very useful when it comes to word, excel, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    great add on

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're buying a laptop and accessories, adding this was also a great deal. They also dropped the price and it could be used on up to 6 different devices. Great for work, students, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for whole family. Staying track on being productive and sharing storages across family devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and very user friendly- love being able to add family members. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    MS365 Family great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I needed to add Microsoft 365 to a new computer that I just bought and this purchase help me save some money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy to install on multiple devices including my phone

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Software

    Rated 5 out of 5 stars

    Family MS Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had reservations about the MS Office suite per subscription. However, I would have to say 6 months into it. It is a good deal. In that you acquire the updates. You also get space online to place files. In this package I acquired you can put it on difference devices that are yours / family. I have on my laptop, wife laptop, cell and iPads. I am adjusting since I am used to buying as opposed to subscription. I am not used to paying yearly. However, I have the assurance I get all the new updates without issue without having to buy software / or buy an upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Can’t beat it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say you can’t beat windows! I definitely like desktop over cloud versions though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    KTP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to use, and easy to share with my family!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, makes it easy to transfer information from old computer to new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office download for family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downloaded to one laptop and planning to download to 2 additional family laptops. Working well so far

    I would recommend this to a friend
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