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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 11,165 reviews
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Office 365 home edition for 6 users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought and installed this version of Office 365 home edition for up to six users. Installation was easy on the main computer and then you send an email to invite your other users to share your license. Overall very easy install, and great price. Of course this was an "initial buy" of the product @ $99 which had to be set up on auto renew, so next year it may be less of a bargain when it auto renews, but still, if you're a user of MS Office products, if it was twice the initial price, it would still be a bargain.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting this product. You won't have good experience using your computer without it.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Good for replacing an old office program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our daughter to put on a new computer to replace our old version of Microsoft Office Professional with publisher that is no longer available. It was the closet thing we could find. It is not the easiest to learn as it is set up very different but it does the job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Please help me install MS Office.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello, As of now, I have not been able to use this product, because BestBuy's Geek Squad have not been able to install it appropriately on my first laptop. Most disappointedly, I receive a message every time I want to use MS Word. I have lost several very important work-related items, which disappears right during the middle of the documentations. Both times the Agent was from South America. The would just quit, because the do not know how to do so. Did I say 'Frustrating?'

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great for my children for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my children's new laptops. So glad to finally have an updated version of this software! Works great for their school work! Still have office 2000 on my desktop! Will load onto my new laptop which I'm still researching, once I get it! Was easy to load.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Suite of Microsoft Products.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the Microsoft 365 Family of Products. I primarily use Word, Excel, and Powerpoint and all have been very easy to use on my MAC. You can't go wrong with this product and renewal is easy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there Cass,

      We appreciate your review. We're glad to hear that you found Microsoft 365 Family easy to use.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Software

    Rated 4 out of 5 stars

    Office and more

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I don't like having to renew each year for the MS suite of tools, it is nice having access to the latest version at all times. Also, OneDrive is nice for keeping backups of old data and photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Family is an awesome deal considering it covers up to six people and offers several perks (including 1TB of cloud storage per user).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download. Easy to use. It meets all my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft for the Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharing is caring with this family version. Really love the storage provided for each family member.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Define MUST buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can get a subscription for all the computers at my office with this one purchase. I would definitely recommend this product if you need any of the Office products

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Thanks for sharing your recommendation with us! We're glad that you're enjoying the functionality across all of your devices.

      Tom
      Microsoft Office Microsoft

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Right price for my specific circumstances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an IT worker who needs Office access on multiple devices, and this is a good solution for my circumstances. I think the price is a bit high, would like to see Microsoft bring this down more to the $50-$75 a year range. Installation runs quickly and smoothly in Windows 10.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    excelent price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excelent price for only extrs $30 over the personal license you get 6 accounts.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good addition

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working very well. It is a good addition to me daily work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service Support Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Customer Service support to change from a personal subscription to family subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better than expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast easy set up. Didn't use the cloud feature yet. Not sure if I will. The apps are pretty much same as 2010 versions, a few minor changes. Just don't like the all grey window bars at the top. I'm sure that they can be changed, but just haven't looked into it yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I just upgraded to the 5 Devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the single device included with a new laptop last year. I just went back and purchase the 5 devices edition. I really use it a lot since I work from Home 1 day a week. It's the same software we use at work and can imagine trying to use anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price, Software

    Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, I love it. 5 computers, windows or mac or mobile devices. All of the office programs. PowerPoint, Excell, Word etc... Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 3 out of 5 stars

    Works well and very convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to have Office on several devices. I have a Dell desktop, Microsoft Surface Pro 3, Lumia 1520 Windows phone and an iPad now I can use all of this devices to work on projects at home or work. The program work well though the download is more detailed than the online version. The convenience of has been very helpful. As a novice user I’m probably not using the programs to the fullest so there’s a lot to learn. I rated the product as average because I thought the online version would be the same as the download after I purchased Office 365 and it’s not. There is quite a bit of lag and it defiantly is not the same. I’m glad I went with the Home version instead of the Personal version, now I can download the program on all my devices and sync the projects to the cloud.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good deal if you like Microsoft office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally prefer Microsoft office and getting a discount With a purchase was very helpful as my one year will be coming up soon so I got a great deal on my upgrade for the next year

    I would recommend this to a friend
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